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Senior Platform Engineer - Genesys Telephony & Cloud
Job in
Athens, Clarke County, Georgia, 30604, USA
Listed on 2026-05-31
Listing for:
Itlearn360
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
Systems Engineer, IT Consultant, IT Specialist -
Engineering
Systems Engineer, IT Specialist
Job Description & How to Apply Below
Itlearn
360 is seeking an experienced Platform Engineer to provide L3 support for the Genesys Contact Center platform. The role involves troubleshooting issues, incident resolution, and ensuring optimal system performance.
The successful candidate must have a minimum of 7 years of experience in Genesys support and demonstrate expertise in debugging complex issues, performance tuning, and collaboration with cross-functional teams. Skills in SIP, VoIP, and ITIL processes are preferred.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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