System Administrator

System Administrator I Grade 22 Salary: $58,136.00 ($27.95 hr) - $62,940.80 ($30.26 hr)

Supervisor:
Will Davis- MIS Director

The purpose of this classification is to perform difficult technical work and participate in network-related functions.

Work is performed under general supervision. Provides support to IT Specialist I and IT Specialist II.

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Install, administer, and maintain business-critical infrastructure including power equipment (UPS) and server infrastructure (physical and virtual servers, host, storage, and related software and equipment).
• Monitors system performance, verifies systems are working properly; performs upgrades as necessary; supports and maintains servers and associated equipment, and ensures high availability.
• Install, administer, and maintain software including but not limited to Active Directory, endpoint protection operating systems, Office 365.
• Performs server and security audits.
• Develop and implement program configuration changes for existing applications.
• Ensures compatibility and interoperability of County computer systems.
• Installs and assists with other technical resources as needed: copiers, printers, audio/visual equipment, smartphones, and tablets.
• Install, administer, and maintain the county phone system.
• Prepares and maintains up-to-date documentation supporting assigned and related areas of responsibility. Responsible for detailing the status and steps taken on technical issues before promotion to the next level of support.
• On‑call support 24/7 on a rotation is required.

Performs the duties of IT Specialist I, and IT Specialist II in the absence of same.

Performs other related duties as required.

The ability to attend and incorporate learning from approved training on a regular basis is required.

Excellent analytical, communication, interpersonal, technical writing, and organizational skills. Ability to use technical and analytical knowledge to solve problems and make effective decisions.

Expert understanding and the ability to support a Windows-based operating system including Active Directory.

Functional understanding and the ability to support networking/distributed computing environment concepts, principles of routing, and design and upkeep of consistent network-wide file systems layouts and security.

Ability to troubleshoot, diagnose, and resolve potential and real operational and system deficiencies to ensure continued and non-disrupted service to system users.

Ability to work independently and effectively on self-directed priorities and in group settings with technical and non-technical staff.

Ability to manage multiple projects and act as a vendor liaison to acquire and implement new systems, troubleshoot current systems and assist with new or maintaining various system integrations in an efficient manner.

Working knowledge of VMWare and Windows Servers.

Working knowledge of backup and recovery solutions.

Ability to maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information.

A minimum of 4+ years of experience with IT maintenance and technical support is required.

Education and experience or the equivalent of a Bachelor of Computer Science or related field and two years of related work experience in systems administration.

PHYSICAL REQUIREMENTS: Must be able to operate a variety of automated office/computer equipment including a personal computer, mainframe computer, and peripherals. Physical demand requirements are at levels of those for medium work.

DATA COMPREHENSION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include forms, reports, operational manuals, and reference manuals.

INTERPERSONAL COMMUNICATION: Requires the…