Classroom & Event Support Specialist

Position Information

Classification Title Facilities Coordinator I FLSA Non-Exempt FTE 0.475

Minimum Qualifications

High school diploma or equivalent

Preferred Qualifications Position Summary

The Classroom & Event Support Specialist plays a key role in ensuring smooth classroom and event operations at the Terry Executive Education Center (TEEC) in Atlanta. This position provides frontline support for evening and weekend academic programs and events, including classroom technology assistance, event setup and breakdown, facility upkeep, and general customer service.

The position will balance both technical and operational responsibilities. This role works closely with the TEEC Facilities and IT teams to maintain a high level of service for faculty, staff, students, and guests.

The position is based at the Terry Executive Education Center (TEEC) in Atlanta, located at 3475 Lenox Rd NE, Suite 300, Atlanta, GA 30326.

Knowledge, Skills, Abilities and/or Competencies

* Strong interpersonal and communication skills.

* Ability to pay attention to detail.

* Demonstrated commitment to excellent customer service.

* Basic familiarity with computer and AV systems (training provided).

* Ability to demonstrate professionalism.

* Availability to work assigned evening and weekend hours on-site

* Experience providing classroom, facilities, or event support in an educational or professional setting.

* Proficiency with Microsoft Office (Word, Excel, Outlook).

* Ability to work independently and manage multiple priorities in a dynamic environment.

Physical Demands

* This position may involve frequent movement, lifting, and setup of classroom/event furniture and equipment (up to 50 pounds).

* Standing, walking, bending, and light cleaning duties for extended periods during events and class sessions.

Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable.

Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Classroom & Technology Support

* Monitor classrooms and event spaces during operating hours and perform regular walkthroughs to ensure all spaces are clean, organized, and fully functional.

* Provide tier-one classroom technology support, including troubleshooting AV systems, assisting with projector and presentation setup, and supporting Zoom or hybrid learning sessions.

* Assist presenters and faculty in operating AV and presentation equipment; create support tickets for higher-level IT issues as needed.

* Perform basic inventory tracking for classroom and event space technology, microphones, and other AV equipment.

* Clean whiteboards and reset classroom spaces after each class or event.

Percentage of time 45 Duties/Responsibilities

Event & Facility Operations

* Assist with setup and breakdown for events, including arranging tables, chairs, podiums, signage, and drink stations.

* Maintain and restock TEEC drink stations, ensuring they are clean, organized, and adequately supplied.

* Maintain general cleanliness and readiness of classrooms, team rooms, and public areas, restocking supplies as needed.

* Coordinate with catering, housekeeping, and security staff to ensure event and classroom spaces are properly prepared and maintained.

* Assist MBA and Executive Education programs with event support, including registration, guest assistance, and on-site logistics.

* Provide on-site assistance during events by greeting attendees, providing directions, and addressing last-minute setup or technology needs.

Percentage of time 45 Duties/Responsibilities

Administrative & Customer Service Support

* Serve as a friendly and professional first point of contact for evening and weekend visitors.

* Support basic administrative tasks such as logging service requests,…