GDOT IT Enterprise Business Analyst

Job Summary

Under general supervision, analyzes enterprise-wide customer business needs and participates in planning, design, and implementation of new or enhanced systems that may serve multiple state entities. The Georgia Department of Transportation (GDOT) is seeking an experienced IT Business Analyst (BA) to support IT project initiation efforts, technology procurements, and business systems analysis activities. The primary responsibility of this role is to analyze IT project initiation requests and compile documentation necessary to support new IT procurements, contracts, or in‑house system development initiatives.

As workload permits, the Business Analyst may also be assigned to active IT project teams and will work closely under the guidance of the IT BA Manager to collaborate with business stakeholders and relevant IT teams in gathering, analyzing, and documenting business and technical requirements.

• Participate in the demand management process to assist business units in developing business cases, defining project scope, and documenting requirements for new systems or enhancements to existing systems.
• Gather, analyze, validate, and document business, functional, and non‑functional requirements.
• Translate business needs into clear solution requirements and technical documentation.
• Conduct stakeholder interviews, workshops, and Joint Application Development (JAD) sessions.
• Identify business process inefficiencies, operational pain points, and opportunities for process improvement.
• Develop and document:
  • Business process workflows
  • Current and future state analyses
  • User stories and use cases
  • Functional and system requirements
  • System interaction diagrams
  • Data mappings and logical data models
  • Metadata documentation
  • Screen mockups and wireframes
  • Reporting and training requirements
  • Test cases and acceptance criteria
• Ensure requirements traceability throughout the project lifecycle.
• Support User Acceptance Testing (UAT) activities and validate that business requirements have been successfully implemented.

• Support the development of Statements of Work (SOW), solicitation documents, procurement packages, and related artifacts.
• Primarily support IT acquisitions involving software, hardware, professional services, or technology solutions.
• Assist in gathering documentation and information from vendors, contractors, and business stakeholders.
• Collaborate with IT, Procurement, Legal, Security, and technical teams to support vendor evaluations and procurement activities.

• Participate in Software Development Life Cycle (SDLC) activities and transition requirements to development and project teams.
• Collaborate and support documented requirements with project managers, architects, developers, QA testers, and business teams throughout project execution under the guidance of the IT BA Manager.
• Assist project managers with stakeholder coordination.
• Communicate business requirements and priorities to technical implementation teams.
• Create diagrams, charts, specifications, and supporting artifacts to guide and support development and solution design.
• Provide status updates, maintain weekly work logs, and update assigned work tickets.
• Develop task estimates and target completion dates for project schedules and work management activities.

• 5+ years of experience as an IT Business Analyst supporting IT projects, system implementations, or technology procurements.
• 5+ years of strong understanding of business/data process analysis methodologies and SDLC processes.
• 5+ years of experience facilitating stakeholder meetings, workshops, and JAD sessions.
• 5+ years of ability to gather, document, and manage complex business, data, and functional requirements.
• 5+ years of experience developing process flows, workflow diagrams, and functional specifications.
• 5+ years of strong analytical, communication, presentation, and organizational skills.
• 5+ years of ability to work collaboratively with business and technical stakeholders.
• 5+ years of experience supporting procurement documentation, vendor coordination, or…