Career Outcomes and Decision Support Analyst

Position Summary

The University of Georgia Career Center seeks a Career Outcomes and Decision Support Analyst to support and advance the Career Outcomes Initiative through data analytics, reporting, technology systems management, and digital solutions. The analyst reports to the Associate Director of Data Science & Technology and leads the collection, validation, analysis, visualization, and reporting of career outcomes and student engagement data. This role also develops and maintains web‑based tools and data visualization resources to improve operational efficiency and decision‑making.

Location:

Athens, GA. Salary: $60,000 and up, commensurate with qualifications. The position is open to permanent employees; no work‑visa sponsorship is available.

• Plan, implement, and continuously improve the Career Outcomes Initiative.
• Collect, combine, normalize, validate, and analyze career outcomes and student engagement data from multiple internal and external sources.
• Develop dashboards, reports, predictive‑analytics tools, and data visualizations to support strategic decision‑making, operational planning, and institutional reporting.
• Utilize and support enterprise analytics and reporting platforms including Qualtrics, Question Pro, Handshake, Steppingblocks, Power BI, Microsoft Fabric, and SQL Server suite (SSMS, SSAS, SSIS).
• Support survey development, administration, automation, and optimization, including predictive analytics and data‑collection strategies designed to improve knowledge rates and reporting outcomes.
• Monitor knowledge rates and data quality throughout the year and implement strategies to improve outcomes reporting and data integrity.
• Collaborate with academic colleges, campus partners, and external organizations to expand participation and improve data‑collection efforts.
• Provide reporting and data support for institutional initiatives, benchmarking projects, accreditation processes, and national surveys.
• Utilize data‑visualization and reporting tools to communicate complex information in accessible and actionable formats for a wide range of stakeholders.

• Develop, maintain, and enhance web‑based tools, applications, and digital resources that support Career Center operations and analytics.
• Support and maintain Career Center websites, databases, and data systems with an emphasis on usability, accessibility, and functionality.
• Ensure compliance with university digital accessibility, security, and authentication standards.
• Monitor and analyze website and application usage statistics to support continuous improvement.
• Collaborate with DAR IT and EITS to support technology infrastructure, system integrations, and security protocols.
• Research, evaluate, and recommend emerging technologies that improve analytics, communication, and operational efficiency.
• Provide support for Career Center technology systems, hardware, software, and event‑related technology needs.
• Assist with technology setup and troubleshooting for Career Center events, programs, and presentations.
• Maintain technology documentation, inventories, and data dictionaries as appropriate.

• Hire, train, supervise, and evaluate student employees supporting data collection and analytics initiatives.
• Coordinate student work assignments, schedules, training, and performance expectations.
• Facilitate regular team meetings focused on project progress, accountability, and professional development.
• Support Career Development Leadership initiatives and experiential learning opportunities for student staff.

• Serve as liaison with the Registrar's Office to obtain and process student data used for Handshake and career outcomes reporting.
• Manage student record imports, data normalization, duplicate resolution, and system updates within Handshake.
• Generate ad hoc reports and engagement analytics for Career Center staff and leadership.
• Support event data tracking, attendance uploads, and related reporting functions.

Bachelor's degree in a…