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Senior Help Desk & Technical Alignment Lead

Job in Athens, Clarke County, Georgia, 30604, USA
Listing for: Syclone IT Solutions
Full Time position
Listed on 2026-09-08
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Syclone is a Georgia-based MSP delivering IT services. We’re seeking a Help Desk Technician 2 / Technical Alignment Specialist in Dawsonville to own client relationships, resolve Level 1/2 tickets, and participate in building technology standards.

You’ll lead client alignment reviews, manage onboarding/offboarding, support Microsoft 365 provisioning, and travel locally for on-site work. This role offers a defined career path toward team lead or manager, with opportunities to specialize in

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Position Requirements
10+ Years work experience
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