Sr. Remarketing Advisor, Pre-Owned at Rivian Georgia

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions‑free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown.

Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

As Sr. Remarketing Advisor, Pre‑Owned Inventory at Rivian, you will be responsible for managing acquired Rivian‑branded inventory through reconditioning processes at both internal service locations and with third‑party partners. Your role will be crucial in ensuring that vehicle quality meets Rivian’s high standards, optimizing internal and partner efficiency, and achieving internal goals and KPIs related to reconditioning quality, cycle time, cost, and inventory availability.

You will work closely with cross‑functional teams to coordinate inbound and outbound logistics, streamline operations, and drive improvements in inventory management, reconditioning workflows, and overall vehicle quality. The ideal candidate has hands‑on experience in vehicle reconditioning or fixed operations, is comfortable with a fast‑paced, highly cross‑functional environment, and has an expertise and passion for electric vehicles.

• Oversee the end‑to‑end process of vehicle reconditioning from acquisition through final quality assurance and “front‑line ready” status, ensuring consistent standards across all locations.
• Coordinate inbound and outbound logistics for pre‑owned vehicles, including transportation scheduling, carrier and yard communication, gate‑in/gate‑out processes, and aligning vehicle movements with reconditioning and sales priorities.
• Coordinate with internal service locations and third‑party partners to ensure efficient and effective reconditioning operations, including scheduling, capacity management, and resolving blockers.
• Monitor and enforce quality standards throughout the reconditioning process, ensuring vehicles meet Rivian’s criteria for cosmetic, mechanical, software, and safety readiness.
• Own follow‑up with reconditioning vendors on quality issues, driving clear corrective actions, timelines, and verification steps to ensure vehicles consistently meet Rivian’s standards.
• Conduct regular audits and inspections at internal and partner locations to verify adherence to Rivian’s reconditioning and quality standards, and to identify gaps or training needs.
• Implement corrective actions and process improvements as needed to address quality, safety, or operational issues; document and standardize best practices across locations and partners.
• Develop, document, and continuously improve reconditioning workflows, including inspection processes, repair decision paths, parts ordering, detailing, software updates, and photo‑ready standards.
• Develop and maintain strong relationships with third‑party reconditioning partners (both existing and new), acting as the primary operational point of contact where appropriate.
• Evaluate partner performance based on efficiency, quality, throughput, logistics performance, and adherence to contractual and operational agreements; drive accountability and continuous improvement.
• Ensure adherence to internal goals, KPIs, and compliance requirements, including safety, regulatory, and internal policy standards.
• Work closely with internal teams such as Used Sales, Logistics, Service, Delivery, and Collision to ensure seamless operations across the vehicle life cycle.
• Provide regular updates and reports on inventory status, reconditioning progress, logistics performance, and partner performance to stakeholders and leadership.
• Train and mentor team members and partner teams on best practices, standard operating procedures, and Rivian quality expectations; support enablement as processes, tools, and policies evolve.
• Foster a culture of continuous improvement and operational excellence, encouraging feedback, raising issues quickly, and partnering across…