Maintenance Technician – Student Housing

JOB PURPOSE: Maintenance Technicians perform a variety of responsibilities, including work orders, grounds and common area clean up and maintenance, and maintaining good resident relations.

• Providing excellent service to residents, guests, employees and contractors.
• Completing all routine service requests within 24 hours at the direction of the Maintenance Supervisor.
• Ensuring the clean condition of the community at all times.
• Maintaining the maintenance shop according to policy.
• Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review.
• Assisting in other tasks as directed by the Maintenance Supervisor.
• Spot cleaning the model and vacant units daily.

• Meetings:
  Review work orders and assignments daily with the Maintenance Supervisor.
• Timekeeping:
  Keep accurate hours using company forms and obtain overtime authorization as needed.
• Common Area Inspection/Pick‑up:
  Walk common areas daily before 9 am, looking for maintenance issues.
• Peak Day Trash Pickup:
  Inspect all grounds and maintain cleanliness as directed.
• Make‑Ready Preparation:
  Complete unit turns promptly, install vendor locks within 24 hours, communicate issues, and obtain supervisor signature on final work.
• Work orders:
  Complete work orders daily, ensuring a 24‑hour response policy.
• Key Change‑Outs:
  Change vendor locks for newly leased units as directed.
• On Call:
  Provide coverage during non‑business hours as scheduled.
• Breezeway Cleanliness:
  Enforce trash standards and report violations daily.
• Pool Maintenance:
  Log and maintain pool chemicals daily, following local code.
• Logs:
  Maintain MSDS/OSHA/EPA logs daily and stay current with any changes.
• Maintenance Inventory:
  Notify the supervisor of supplies needed.
• Weekend Coverage:
  Cover common areas on weekends and Saturday afternoon cleans weekly.

• Scheduled Inspections:
  Review the Preventative Maintenance Calendar monthly and perform:
  Car Checks, Breezeway Inspections, Safety and Trip Hazard Inspections.
• Monthly Safety Meeting:
  Attend a monthly safety meeting to stay informed of safety regulations and changes.

• Unit Inspections:
  Replace filters quarterly and inspect units for mold and other problems during filter installs; place notices reiterating community policies.
• Equipment Inventory:
  Keep equipment inventory, report missing or broken items, and assist with verification as directed.
• Education:
  
  Keep the supervisor updated on education and certification needs; maintain required licenses and certifications current.

• Vendor Assistance:
  Work with vendors during the process and provide input to the supervisor regarding vendor status.
• Unit Punch:
  Complete unit punch as directed.

• Working knowledge of electrical, plumbing, HVAC, and basic construction.
• A general mechanical aptitude combined with a willingness and desire to learn.
• Ability to read, comprehend, and write simple instructions and correspondence.
• Strong customer service skills and professional demeanor from previous maintenance experience.
• Excellent communication, listening, and teamwork skills.
• Organized, detail‑oriented, and able to manage time effectively.
• Physical ability to climb, use ladders, lift and carry heavy loads.
• Own tools and ability to work weekends, overtime, and on‑call as required.
• Able to follow directions, understand posted work rules, accept constructive criticism, and maintain confidentiality.

• High school diploma or GED; or one to three months related experience or training; or equivalent combination of education and experience.

• Certified HVAC as required.
• Valid driver’s license and proof of insurance.