Program Coordinator

Hope Haven of Northeast Georgia Inc.

POSITION

TITLE:

Community Access Group (CAG) Program Coordinator

CLASSIFICATIONS:
This position is an administrative, full-time position. This position is salary andFLSA non-exempt.

REPORTS TO: Executive Director

PRIMARY

PURPOSE:

The primary duty is to oversee and manage the community-basedservices at Hope Haven:
Community Access Group (CAG) Services for adults with developmental disabilities. This position provides human services and case management across all the community-based programs. This position isprincipally responsible for supervision, program compliance and management,development of persons served, volunteer and community integrationopportunities, ensuring that billing for services is maximized, communitynetworking, and being a liaison between persons served and staff and betweendirect support and administrative staff.

This position oversees CAG Services byincreasing opportunities for adults with developmental disabilities to participate in activities both in the community and at the facility.

PRINCIPAL ACCOUNTABILITIES
:
This position is accountable to the individuals that we support and their representatives, direct support staff,other administrative staff, and community partners.

50%

• Ensure that all Case Coordinators and Direct Support Professionals working in the CAG program receive initial and ongoing/annual coaching and training consistent with Hope Haven’s mission, core values as well as all state/regulatory requirements.
• Provides all supervision, performance evaluation and monitoring, and disciplinary actions for all assigned staff.
• Ensures that all program components meet all Federal, DBHDD, Regional Office, CARF, and agency P&P contract/waiver requirements.
• Arranges, leads, and participates in regular CAG programming staff meetings and ensures that minutes are taken and filed.
• Arranges and provides adequate program coverage at all times. (If necessary)
• Adheres to the programmatic and philosophical concepts in the provision of services.
• Assures that case coordinators and lead DSPs provide all necessary case management functions and provides this in their absence.
• Participates in planning processes and develops resources to ensure needed services for persons served and their families.
• Ensures and provides necessary orientation and facilitates Inservice training requirements for staff to promote their skill development.
• Acts as a primary resource person for staff to ensure the provision of the best possible service.

25%

• Provides oversight of case management for all persons served in the programs and maintains and follows record keeping requirements.
• Provides linkages of assigned persons served to other agencies by identifying needed services and supports.
• Ensures acceptable record keeping system and procedures necessary for all required reports and records for the CAG services.
• Facilitates outcomes by determining salient factors impacting persons served wellbeing and communicating them to appropriate individuals.
• Confers with other staff members and therapeutic disciplines in difficult cases to agree upon service delivery.
• Coordinatesservices, makes referrals, and follows up with other agencies as needed.
• Follows all requirements regarding record keeping including DBHDD, CARF, and agency P&P.
• Submits and completes all required records, reports, notes, and other written data in a timely manner.
• Participates in the development and implementation of CQI-RM activities and requirements.

10%

Responsible for maximizing volunteer and integration opportunities for the people served, as well as developing quality facility activities.

• Continuouslydevelops, seeks, and implements individual community sites to provide a varietyof volunteer and integration opportunities to accommodate persons servedchoices and needs that facilitates their growth and assures work sites aresafe, clean, and accessible.
• Overseesdevelopment of community activities calendars.
• Continuouslydevelops, seeks, and implements facility activities to accommodate persons served choices and needs…