Animal Services Field Supervisor
Listed on 2026-08-13
-
Management
Project & Program Management, Emergency Crisis Mgmt / Disaster Relief, Healthcare Management
Reports to:
Animal Services Director
FLSA STATUS:
Non-Exempt
CLASSIFICATION:
Personnel System – Requires satisfactory completion of a six-month probationary period
PAY GRADE: 116
SAFETY SENSITIVE:
Yes
- Subject to random drug testing per the Athens-Clarke County Drug and Alcohol Ordinance
The purpose of this job is to act as a frontline supervisor coordinating field operations, schedules, and regulatory compliance for the Animal Services Department by training, evaluating, and supervising Animal Services field staff, volunteers, community service workers, and inmates. Duties and responsibilities include, but are not limited to, enforcing department and ACC policies and procedures, as well as local and state animal laws;
assisting with the management of division resources and operations; supervising and assisting animal control officers in investigating complaints, preparing court cases, and performing other duties as assigned. Acts as a frontline manager coordinating on-site operations, team schedules, and regulatory compliance
Work Schedule:
Monday
- Friday from 8:00 am to 5:00 pm. Occasionally on-call for weekends and holidays as needed.
May be required to work on religious holidays.
Regular and predictable attendance is required.
Must work cooperatively with others.
When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.
High school diploma or equivalent with three years of Animal Control Officer, Veterinarian Technician, and/or Animal Caretaker experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
One year of supervisory experience is required.
Must possess a valid driver's license.
Must possess a valid Certificate of Euthanasia or the ability to obtain such certifications within one year of the date of hire.
Criminal background must indicate eligibility for supervision of inmates.
Must obtain security training for the supervision of inmate workers as set forth by the Georgia Department of Corrections Standard Operating Procedures within six months of date of hire or first available opportunity.
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Some responsibilities may require approval or review by the Animal Services Director.
Supervises/evaluates assigned staff, handles all employee concerns, directs work assignments, counsels and disciplines employees when necessary, completes employee performance appraisals.
Maintains schedules and work rotations; approves leave requests; performs performance disciplinary actions as necessary.
Coordinates in-service and out-service training.
Ensures the cooperative and efficient functioning of the field service activities of the Animal Services Department.
Stays abreast of professional trends and new information in the animal control field.
Creates press releases on department field activities using accepted format and presents to Animal Services Director for approval.
Performs the duties of the Animal Services Director or other Animal Services Supervisor during his/her absence: responding to requests from individuals and agencies within and outside ACC, supervising assigned staff, authorizing purchases and other appropriate activities.
Performs other duties as assigned.
Answers calls and dispatches officers.
Operates computer-assisted dispatch system to log and update service calls and to provide supporting information to animal control officers in the field.
Maintains or modifies zone areas to maximize efficiency and quality of service.
Monitors and reports on service call statistics such as response times, proposes changes to response procedures and policies to maximize efficiency and quality of service.
Responds to questions and concerns of complainants and owners. Responds directly to calls and performs enforcement functions.
Organizes and reviews cases, advises and supervises the investigation of special cases (including, but not…
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