Program Specialist​/Heard Park Community Center

This position is located at Heard Park Community Center.

First review of applications begins on Tuesday, September 29, 2026.

REPORTS TO: Facility or Program Supervisor
FLSA STATUS: Exempt - Executive
CLASSIFICATION:Personnel System - Requires satisfactory completion of a six-month probationary period.
PAY GRADE: 117
SAFETY SENSITIVE: No

The purpose of this job is to plan, develop, supervise, and evaluate various Leisure Services Department programs. Duties and responsibilities include, but are not limited to program planning, organizing, implementation and evaluation; supervising and training assigned employees; preparing long and short-term goals, instructing classes, ensuring safety in programs and facilities; creating and coordinating program publicity and promotion; and performing additional tasks as assigned.

Work Schedule: The work schedule varies depending on programs and facility needs. A typical shift is 8:30 am - 5:30 pm, however any shift during operating hours which are 8:00 am - 9:00 pm may apply. May also be required to work an occasional weekend or holiday.

May be required to work on religious holidays.

Regular and predictable attendance is required.

Must work cooperatively with others.

When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.

Bachelor's degree in course of study related to occupational field with one year of related experience required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for the job.

Must possess a valid driver's license.

One year of supervisory experience preferred.

Must be certified in First Aid/CPR or have ability to attain within 6 months of employment.

The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Plans, develops, conducts and evaluates programs, events, activities, camps and/or tournaments.
• Supervises, trains, makes hiring recommendations and evaluates assigned employees, volunteers, and interns; handles all related concerns, directs work assignments, disciplines and counsels workers when necessary.
• Oversees program instructors and handles contract agreements with contract labor.
• Prepares specific objectives for programs and special events, and develops a written plan of action; evaluates and adjusts programs as necessary; maintains records for division/department reporting and assessment.
• Addresses needs of program participants with disabilities, and seeks higher-level assistance as needed.
• Prepares annual budget proposal for programs, events and/or projects; may assist with the development of the budget proposal.
• Coordinates volunteer needs, and assists with recruitment and training for programs and special events.
• Creates and coordinates publicity and/or promotional materials for programs and special events, including website maintenance; assists with distribution of materials.
• Prepares, coordinates and schedules appropriate facility for programs and special events by coordinating related maintenance, safety/inspections and security needs and concerns.
• Designs, constructs, maintains and collects materials for programs, displays and exhibits.
• Assists with the management of daily operations of the facility; may perform the duties of the facility supervisor when needed.
• Schedules, reserves, and inputs data for programs, events, activities, camps and/or tournaments into scheduling and reservation software.
• Serves as department liaison for various community groups and organizations.
• Responds to citizen inquires and complaints and addresses, solves, or forwards complaints to appropriate personnel.
• May be assigned as facility liaison for department social media and/or volunteer task force.
• Performs other related duties as required.

Knowledge of the principles, practices and procedures of assigned division in the Leisure Services Department.

Knowledge of management, human resources management/personnel, financial practices, policies, and procedures as necessary in the completion of daily responsibilities.

Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to the specific duties and responsibilities of the job.

Knowledge of established organizational, managerial, human relations methods and techniques.

Knowledge of…