Regional Account Director

About Us

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E's team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E at

If you love building big-picture strategy, strengthening client partnerships, and keeping complex programs running smoothly, this role is a great fit. You’ll lead regional account strategy and performance for a major Life Sciences meetings program, working in a fast-paced, highly regulated environment where precision, collaboration, and smart problem-solving matter. This is not an operations or meeting planning role, but is focused on client relationship building, team performance and strategy.

From contract renewals and financial performance to stakeholder engagement and operational consistency, you’ll help shape what success looks like for both the client and BCD M&E. This is a high-impact role with plenty of room to influence growth, innovation, and long-term partnership.

• Building trusted client relationships and leading strategic conversations in a professional, compliance-focused Life Sciences Meetings & Events environment.
• Managing budgets, pricing, forecasting, and profitability while keeping a close eye on account health and business growth.
• Turning data, trends, and program insights into clear recommendations that drive adoption, improvement, and results.
• Partnering across operations, finance, legal, and leadership teams to keep complex global programs aligned and running smoothly.
• Leading teams, setting clear expectations, and creating a culture of accountability, development, and collaboration.

• 10+ years of meetings and events industry experience, including 5+ years in pharmaceutical meeting planning/management, and 5+ years in account management and/or strategy. Experience in managing accounts focused on Non-HCP Meetings, HCP meetings and Research and Development meetings (Investigator Meetings) is strongly preferred.
• Strong knowledge of meeting operations, staffing models, forecasting, and meeting technology within structured, deadline-driven programs.
• Experience managing large, multi-market (US & Canada) accounts with a focus on service quality, consistency, and continuous improvement.
• Confidence presenting to stakeholders at every level, from local meeting owners to global program leaders.
• A naturally strategic, solution-oriented mindset with the ability to stay calm under pressure and adapt as priorities shift.

• This role supports global teams and stakeholders across multiple time zones and may require flexibility outside standard business hours.
• This role is virtual for candidates located in the US. Occasional travel is required for this role.

Flexible Working We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered Our extensive benefits include…