More jobs:
System Manager
Job in
Athens, Clarke County, Georgia, 30604, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Manufacturing / Production
Systems Engineer
Job Description & How to Apply Below
Responsibilities
- The System Manager will be responsible for delivering on Motorola Solutions Maintenance Agreements by coordinating with the local service providers in all maintenance activities for Fulton County, Georgia.
- Responsible for looking for and growing Motorola Solutions role in providing additional services for this customer.
- Manage and lead day to day activities in meeting Motorola Solutions contractual commitments documented in the Maintenance Agreements with the customers.
- Manage and lead our relationships with the local service partners.
- Ensure that customer satisfaction goals are met both internally and with the customers.
- Procure and coordinate any internally resources that may be needed.
- Collaborate with service leadership to gain a comprehensive understanding of your customers and their contracts, enabling accurate revenue forecasting.
- Ensures compliance with response/restoration time commitment.
- Remotely diagnose system failure and facilitate call management as applicable.
- Manage Emergency Service efforts and escalation procedures.
- Be available for after hours response during critical customer impacting outages as needed.
- Bachelors degree OR 5+ years of experience with one or more of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.
- Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s).
- Must be able to lift and operate 25 - 50 lbs.
- Must live within a 25 minute response time to Fulton County, Georgia.
- Be familiar with Astro P25 infrastructure management to include RF (Combiners, Base Station Fundamentals, Astro Application Suite of products).
- Be able to work in Google Suite, MS Excel and Word to produce reports and deliver financial updates to Manager.
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