Volunteer Coordinator

Our Vision: “EVERY NEIGHBOR. WITH ENOUGH FOOD. EVERYDAY.”

Job Title:
Volunteer Coordinator

Reports to:
Relationship Manager

Classification:
Full-time;
Non-Exempt

The mission of the Food Bank of Northeast Georgia is to connect neighbors with nourishing food.

Our team has united for more than 30 years to: build a greater understanding of food insecurity; create clear pathways for donors, volunteers, and community members to invest in solutions to this widespread problem; to serve as the hub of an expansive supply and distribution network; and, ultimately, to eliminate food insecurity across our 15-county region.

Accountability
:
We commit to continuous improvement and transparency in all that we do.

Belonging
:
We create a place of welcome and hospitality for all.

Compassion
:
We acknowledge that hunger is a burden that no one should bear alone.

Dignity
:
We honor the humanity of all people.

Efficacy
:
We get things done and understand the urgency of our work.

Stewardship
:
We honor the power of giving by applying resources in a mission driven and thoughtful manner.

The Volunteer Coordinator position at the Food Bank of Northeast Georgia is a unique role. It is both a “external-facing” position with customer service style interactions – engaging with our volunteers to create a hospitable and welcoming environment; and it is a position that requires warehouse-related, physical activities such as cleaning, lifting pallets and boxes, and using warehouse equipment. This position serves as an example of positivity to the volunteers and is also expected to be able physically move product and facilitate an efficient volunteer experience.

The goal of this position is to assist the Volunteer Team Lead with all aspects of maintaining the Volunteer Center and facilitating individual and group volunteers with the goal of increasing a collective commitment to the Food Bank’s mission of connecting neighbors with nourishing food.

This individual maintains positive rapport with all individuals and organizations who give their time and abilities to the Food Bank to assure retention and repeat volunteerism. Must be comfortable answering questions and giving clear instructions to volunteer groups to ensure proper execution of tasks that support the Food Bank’s programs and distributions to completion.

• Executes specific tasks for volunteers to complete with the objective that each task improves productivity, efficiency, output, and delivery of Food Bank product, facility, programs, and agency relationships
• Assists the Lead Volunteer Coordinator in setting up and breaking down volunteer tasks
• Ensures that each task to be performed by the volunteer best fits their skills and abilities
• Assists the Lead Volunteer Coordinator in ensuring the Volunteer Center is clean before and after projects
• Streamlines the execution of volunteer tasks through preparation, demonstration, job aids, and implementation of the volunteer event, as well as providing personal availability when on-site but not directly supervising the event.
• Familiar with Bloomerang Volunteer software system to assist in volunteer recruitment, coordinating events, and reporting data as needed
• Assists with general administrative and computer work as needed

• Trains volunteers in food safety practices and standards
• Assures separation of good and bad products and implements safety procedures when applicable
• Reports any incidences of food safety non-compliance to their Supervisor, Facilities, or Chief Operating Officer

Other duties as assigned

• Candidate must be able to pass criminal background check and drug screening
• Valid GA Driver’s license, clean MVR
• Insurable by the company’s insurance carrier
• Candidate possesses a smart phone
• Must have thorough understanding of product regulations to ensure appropriate handling of products distributed by Food Bank
• Saturday and Evening availability
• Preferred Microsoft experience

• Ability to work amicably and collaboratively across all Food Bank departments and with all Food Bank staff
• Ability to use independent judgment in routine and non-routine situations
• Accuracy,…