Medical Assistant

Care Promoter 1

Care Promoter 1 is an unlicensed medical professional cross‑trained to perform routine administrative and clinical tasks to keep medical centers running smoothly.

• Measure and record patient vital signs and medical history.
• Catalog and communicate patient needs to physicians, clinicians, specialists, and other clinical personnel.
• Prepare patients for examinations and perform routine screening tests, assist physicians with exams, and explain treatment procedures and instructions to patients.
• Observe patients and report any changes in patient conditions to physicians, clinicians, specialists, or other clinical personnel.
• Perform non‑critical medical and therapeutic procedures based on medical instructions.
• Collect phlebotomy and other lab specimens and perform basic waived lab tests.
• Prepare and administer medications; change dressings, apply bandages, remove sutures, perform other first‑aid procedures; use CPR skills when necessary, all under physician supervision.
• Maintain supplies, equipment, stocks, and sterilize instruments; practice OSHA safety standards; perform accurate, legal, and ethical documentation at all times.
• Process patient phone messages, return calls, and route them to other team members as appropriate; call patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, call in prescriptions to the pharmacy.
• Use communication skills with appropriate medical terminology and follow legal and ethical professional conduct; authorized individuals will use the Chen Med Rx system to support physician medication dispensing.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices.
• Follow up with coached patients via weekly calls.
• Perform other duties as assigned and modified at the manager’s discretion.

• Excellent interpersonal and customer service skills with compassion and empathy toward patients and families.
• Exceptional oral and written communication, time‑management, and organizational skills.
• Ability to collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, and front‑desk staff.
• Mindset focused on resolving problems for patients and achieving team goals.
• Knowledge of medical products, terminology, services, standards, policies and procedures.
• Skilled in basic phone and computer operation.
• Detail‑oriented to ensure accuracy of reports and data.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Ability to act calmly in busy or stressful situations.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and related software.
• Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.
• Spoken and written fluency in English.

$17.0 - $24.26 Hourly

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