Store Manager - Houston Galleria

About the Team

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Managers, Sales Leads and Sales Associates.

Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real‑time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources team to identify and resolve any performance issues and policy violations.
• Utilize brilliance across talent, brand, operations, and fan experience, guaranteeing timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

• At least 3-5 years of experience as a Store Manager in a high‑performance selling environment.
• A results‑oriented leadership mindset.
• A strong sense of care in written and verbal communication skills.
• Ability to charm and captivate an audience and connect with people at all levels of the organization.
• Sharp business acumen and analytical thinking that delivers positive results.
• Talent magnet skills: adept at recruiting, retaining, and developing exceptional teams, succession planning and internal mobility.
• Proficiency with general computer software (Microsoft Office 365 Suite) and retail point‑of‑sale systems.
• At least 18 years old and able to provide proof of identity and eligibility to work.

Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This may include standing for extended periods, the ability to lift 50+ pounds, and timely arrival to work.

Salary: $60,000.00 – $69,000.00 commensurate with experience.

Base salary plus bonuses.

401(k) plan to help you secure your financial future.

• Medical, Dental, Vision
• Short‑Term and Long‑Term Disability
• Basic Life and AD&D
• Anniversary gift cards and product discounts

• Growth and crafting opportunities to support the business needs.
• Learning and development programs, continuous feedback, Linked In Learning, tuition reimbursement and more.

• Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays