Product Operations Lead | Avenue East Cobb

Full-time | Product Operations Lead | Avenue East Cobb

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive, and growth‑focused environment.

Job Summary

The Product Operations Lead is part of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back‑of‑house product operations, ensure floor and BOH are stocked and well‑organized, provide input for performance evaluations and hiring recommendations, act as Supervisor on Duty (SOD) during shifts, and deliver a world‑class guest experience when on the floor.

Core Responsibilities of the Job

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell‑through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions; for example, analyze product sell‑through data to provide recommendations to store leadership regarding product focus or pricing.
• Participate in the store’s hiring process, including recruitment, selection, hiring recommendations, onboarding, and training.
• Address team member performance and support ongoing learning by providing direct feedback, coaching, demonstrations, and hands‑on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and a world‑class guest experience.

Job Requirements

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to the assigned store with reliable transportation.

Schedule/Availability

• The work schedule can vary based on store needs.
• Shifts are typically scheduled for mornings, afternoons, evenings, weekends, and holidays.
• During peak time frames, special events, or other circumstances, the schedule may include early mornings or late nights/overnights.

Experience

• 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology.
• Some experience in leading, mentoring, delegating, or process implementation with others.

Job Assets (nice to have; not required)

• Education:
  
  High school diploma/GED/equivalent, or above.
• Experience (not necessarily the only focus): retail, sales, distribution center, or warehouse operations related; reviewing and interpreting business reports and metrics to inform action.
• Food safety and/or liquor service certification (for experiential stores with food/beverage service only).

What We Look For

• Inclusion & Diversity: Creates/supports an inclusive environment that values and celebrates differences.
• Integrity: Behaves honestly, fairly, and ethically.
• Adaptability/Agility: Navigates uncertainty, changes priorities in a fast‑paced environment, and recovers quickly from setbacks.
• Leadership: Leads and inspires others; motivates, empowers, develops, and directs people as they work.
• Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and…