Licensed Optician

Requisition : 930971
Store #:000293 Lens Crafters
Position: Full-Time

Licensed Optician delivers the brand value proposition and helps establish Lens Crafters as the premier destination for all vision needs within the community. Create exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high‑quality eyewear that exceeds expectations.

• Welcome all customers and set expectations.
• Custom fit glasses & precisely place prescription in lenses.
• Act as a leader in optical acumen.
• Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs.
• Assist team with complex product needs and prescriptions.
• Use technology accurately despite time pressure and customer volume, maintain exceptional product knowledge, and employ appropriate tools.
• Proactively explore root causes of issues, forward‑think, and ensure customers are satisfied, expectations exceeded, and solutions delivered.
• Multi‑task, prioritize, and manage time amid competing priorities.
• Strive to achieve exceptional results on Brand KPIs and competencies.
• Maintain store appearance, keeping the store clean, attractive, and organized.
• Inform management of safety opportunities and demonstrate safe work practices.
• Be resourceful, self‑motivated, and seek continual learning, improvement, and results.
• Adhere to company policies and procedures, including discounts, promotions, and inventory management.

• High School graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener, and team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Sales skills—ability to use and carry an iPad/tablet.
• Familiarity with POS, computers, and calculators.
• Embrace new technology and change.

• Previous customer service and retail experience.

Employee compensation is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. May include a competitive bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social background, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), disability, age, genetic information, or any other characteristic protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.