Museum Shop Associate

Posting Information

Posting Number: S15357P

Working Title:

Museum Shop Associate I

Department: SRVPAA-Georgia Museum of Art

Employment Type:

Employee – Full Time (0.75 FTE, Non‑Exempt)

Posted: 06/25/2026

The Museum Shop Associate serves as the welcoming point of contact for museum visitors, assists with retail transactions, and supports merchandising, inventory, and overall shop operations.

• Greet and welcome visitors in a professional, friendly, and engaging manner.
• Provide exceptional customer service by assisting guests with merchandise selection, product questions, and purchases.
• Operate the point-of-sale (POS) system and accurately process purchases, returns, exchanges, and payment transactions.
• Maintain knowledge of museum exhibitions, programs, and merchandise to answer visitor questions and provide recommendations.
• Promote museum memberships, exhibitions, programs, and special events when appropriate.
• Resolve visitor concerns professionally and, when necessary, promote issues to management.
• Foster a welcoming and inclusive environment for visitors, staff, and volunteers.
• Answer the phone in a courteous and professional manner, and, if needed, transfer to the appropriate department.
• Maintain a clean, organized, and visually appealing shop environment.
• Restock merchandise, organize displays, and assist with merchandising efforts, including exhibit-related and seasonal product placement.
• Monitor inventory levels and notify supervisors of low-stock items.
• Assist with receiving, unpacking, pricing, and organizing merchandise shipments.
• Participate in inventory counts, stock reconciliation, and retail reporting processes as assigned.
• Follow established loss prevention and security procedures.
• Ensure shop materials, supplies, and displays are properly maintained and organized.
• Work collaboratively with museum staff to support shop operations and overall visitor experience goals.
• Perform other duties as assigned.

• High school diploma or equivalent.

• Customer service and cashier experience.
• Strong interpersonal skills.
• Ability to multitask.

• Sitting or standing for long periods.
• Lifting or moving up to 25 pounds.
• Regular work schedule is weekdays, with flexibility to work some evening and/or weekend shifts as needed.

Benefits eligible. Retirement plan: TRS. Full‑time employee.

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR at hrweb.

Recruitment Contact:
Ariana Engle

Email: ariana.engle