Relationship Associate

What We Offer:

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid vacation, personal, and sick time
• Paid maternity and paternity leave (US)
• Employer‑paid short‑term disability, long‑term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

A relationship associate with experience in managing accounts, analyzing data, building relationships, and working as part of a team to meet branch goals. The role involves providing financing (floor planning) for independent auto dealers, driving a positive customer experience, and identifying organic growth opportunities.

The ideal candidate will reside within the Atlanta East (Smyrna) market and travel within their assigned territory.

• Develop an understanding of customer needs by using CRM tools and work queues.
• Identify dealer needs to promote product solutions and campaigns.
• Manage accounts and enhance dealer growth by engaging in focused performance‑related discussions.
• Manage, service, and mitigate risk on customer accounts.
• Manage existing accounts and drive new growth opportunities.

• Two years of experience in customer‑facing, sales, or sales support roles.
• A valid driver's license with reliable transportation.
• Ability and desire to frequently travel 25‑50% within your market.
• Experience working in a multi‑faceted environment, managing multiple tasks with a strong focus on productivity and adaptability.
• Ability to use and understand technology required for your position such as mobile applications and software.
• Ability to work independently and autonomously when needed as well as part of a team.
• High level of accountability towards local goals and business targets.

• Previous auto industry experience
• Experience with Google Workspace, Salesforce, and Tableau
• Bilingual (preferred)
• Sound knowledge of the industry

California Residents:
We collect personal information in the application process and adhere to the California Fair Chance Act.

Canadian Residents:
We adhere to provincial Human Rights Codes and relevant accessibility legislation.

OPENLANE is an equal opportunity employer and a drug‑free workplace.