Named Account Executive, State Government; Justice and Public Safety

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We are hiring a Named Account Executive for the State & Local Government team. The role is a new business development, “hunter” position responsible for building long‑term relationships and growing revenue with State Government agencies across the Southeast Region.

• Cultivate and maintain enduring relationships with State Government clients.
• Utilize data analysis to pinpoint areas for improvement and make data‑driven recommendations.
• Provide regular progress updates to management regarding client accounts.
• Monitor and report on key performance metrics, including client retention and revenue growth.
• Maintain a high level of client satisfaction by consistently exceeding expectations.
• Work collaboratively with internal teams to devise solutions for complex challenges.
• Address and resolve client issues in a timely and efficient manner.
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
• Collaborate closely with clients to formulate customised account strategies.
• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
• Stay informed about industry trends, government regulations, and competitive offerings.
• Develop an in‑depth understanding of Salesforce products and solutions.
• Conduct regular meetings and check‑ins to assess client satisfaction and identify areas for improvement.
• Act as the primary point of contact, ensuring client inquiries and concerns are addressed promptly.

• 10+ years of quota‑carrying software or technology sales and account management experience, focused on selling to State and Local Government agencies across the Southeast.
• Experience in a matrixed environment working with client directors, solution engineers, executives, and other partners.
• Highly driven individual with a focus on execution, strong sense of urgency, and a belief in our mission.
• Business curiosity combined with technical ability to address customer data challenges and earn trust.
• Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue.
• Education:
  
  Degree or equivalent relevant experience required.
• Must live within the assigned territory.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Regardless of race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or any other classifications protected by law, all employees and prospective employees will be assessed on the basis of merit, competence and qualifications.

If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form.