Renewals Specialist - Benalmádena or Valencia, Spain

What youll do

• Act as the primary contact for customers throughout the contract renewal process, building trust and nurturing long-term relationships.
• Qualify renewal opportunities, assess client needs, and convert renewals into revenue by recommending upgrades, renewals, or additional solutions.
• Work with small and medium-sized businesses across diverse industries to understand their usage, propose tailored solutions, and support their success.
• Coordinate with sales, technical, and operations teams to ensure smooth renewals; manage internal communication, handle inquiries, and deliver timely outcomes.
• Maintain precise records of customer interactions, renewal status, and pipeline activity in the company CRM system.
• Deliver clear and informative communication about products, services, and licensing options to help clients make informed decisions.
• Support client retention and satisfaction by proactively addressing issues, offering guidance, and ensuring high-quality service throughout renewal cycles.

• Native or fluent Dutch (C1) and competent English (B2), with excellent verbal and written communication skills.
• At least 2 years experience in sales, account management, customer success or a similar role ideally working with clients in a service/tech-oriented environment.
• Track record of meeting or exceeding renewal targets or sales KPIs; strong presentation, negotiation and relationship-management skills.
• Good familiarity with SaaS or cloud-based products/platforms; ability to understand product offerings and explain them to clients.
• Proficiency with standard business tools (e.g. CRM, Office suite).
• Self-motivated, goal-oriented, and able to collaborate cross-functionally across teams to deliver client-focused results.

• A base salary plus performance-based bonuses.
• Medical insurance and additional benefits.
• Hybrid work model blending remote flexibility and office-based collaboration.
• Wellness Fridays during summer, among other perks.
• The opportunity to build your career in a growing, international-oriented company with real responsibility and impact.
• The choice between two great Spanish lifestyles: coastal relaxed living in Benalmu
  00e1dena or vibrant city and beach life in Valencia.

• Perfectly situated on the Costa del Sol, Benalmu
  00e1dena offers a coastal lifestyle with beaches, mild Mediterranean climate, and easy access to southern Spainu
  2019s amenities.
• Living costs (housing, everyday expenses) remain more affordable than in many major European cities, ideal for those who appreciate comfort without overspending.
• The town combines expat-friendly communities, modern services, and a relaxed pace of life while remaining well connected (e.g., with a nearby international airport).

• Valencia offers a balanced Mediterranean lifestyle: beautiful beaches, pleasant weather, a rich cultural scene, and the convenience of a modern city great for work and leisure.
• The cost of living (rent, utilities, groceries) remains reasonable compared with larger capitals, making it an attractive option for international professionals seeking quality of life.
• As a city with growing international appeal and infrastructure, Valencia provides access to good services, transport, and social/cultural amenities.

If youu
2019re fluent in Dutch, experienced in sales or renewals, and ready to combine a rewarding career with the relaxed, sunny lifestyle of coastal or Mediterranean Spain this Renewals Specialist role in Benalmu
00e1dena or Valencia could be an excellent fit.