CFR Sales Engineer - Atlanta, GA

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Sales Engineer (CFR)

Remote – Georgia (Preferred: Atlanta)

Do you know the Convenience and Fuel industry? Are you interested in growing FASTER? Are you looking for an exciting Sales Engineering role to expand our existing clients and get new clients on Voyix Commerce solutions?

The Americas Sales Engineering Team is looking for a Sales Engineer who is interested in growing our Convenience and Fuel retail market with our next generation software solutions. The Sales Engineer acts as the Account Executive’s partner in developing and establishing business opportunities, focused on the technical execution of the opportunity pursuit. The Sales Engineer will develop business opportunities, build customer solution maps, establish executive-level relationships with the customer’s technical leadership and work closely with the customer-facing teams to increase market share, grow revenue and increase customer satisfaction.

Also, you will work with our product management and development teams to help drive the future direction for your clients.

If you have both a technical and business/sales acumen, and proven experience in pre‑sales/customer-facing/technical roles with 3+ years in the Convenience and Fuel Retail (CFR) industry and exceptional customer‑focus and bias for action, we want to talk to you.

• Jointly create, manage and execute account plans side by side with the Account Executives, by taking lead on key technical initiatives, be introduced to key technical stakeholders in each account, and create a solution plan according to initiatives and objectives
• Maintain and develop existing and new offerings through appropriate and relevant internal liaison, to optimize business growth and customer satisfaction.
• Plan and prioritize opportunities for utmost productivity and efficiency
• Validate software, hardware and services pricing and margins based on the scope of work.
• Engage Professional Services in opportunities after forming a clear solution plan.
• Monitor and report on market and competitor’s activities
• Communicate and report internally on opportunity status and plan ahead using appropriate methods to facilitate the development of profitable business and sustainable relationships.
• Attend, present, and demonstrate at customer meetings and internal sessions with other company functions, as necessary.
• Influence buyers on product offering new / improved products / innovation within the industry
• Focus on upselling while acting as a technical advisor to customers within remit.
• Follow and comply with all relevant policy and quality system and administration procedures, processes and practice.
• Work with and drive other teams to ensure the right personnel are aligned for specific product demos and presales discussions.
• Influence changes through close internal dialogue, ensuring customer’s expectations and service agreements are met.
• Influence product development and enhancements using gathered intelligence to enhance internal practices and processes, achieving genuine sales development.

• Bachelor’s degree in Computer Science, MIS, or Engineering preferred
• 5+ years of experience in pre‑sales/customer‑facing/technical roles selling software, hardware, and services.
• 3+ years of experience in Convenience and Fuel Retail industry
• Working with large retailers as a consultant, service provider, software provider or from an end‑user perspective.
• Willingness to travel frequently in the defined region for both client and industry events.
• Excellent English, including both oral and written communication, with high-level presentation skills

• Worked with…