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Security Monitoring Agent

Job in Athens, Clarke County, Georgia, 30604, USA
Listing for: BOS Security, Inc.
Full Time position
Listed on 2026-06-01
Job specializations:
  • Security
    Site Security, Security Guard, Security Manager, Unarmed Security
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below

Customer Service Monitoring Agent

BOS Security is now hiring for Security Monitoring Agents in Athens, GA. This is an on‑site location in our Athens office.

Schedule: Tuesday‑Saturday, 7:45AM-3:45PM

  • Weekly pay $17/hr
Overview

BOS Security offers 24/7/365 security protection and monitoring/managed services to our clients and is seeking dependable, energetic people to join our team and provide exceptional services, as part of its fast‑growing Managed Services/Monitoring division. Our Command Center, located in Athens, GA, provides video monitoring by agents with the assistance of AI. If you can multi‑task, evaluate situations in real‑time, remain calm under pressure, follow, and give direction, you belong on our team.

Responsibilities
  • Using a suite of technologies from our Command Center provide interacting monitoring and incident response services to protect client locations, preventing and intervening in real‑time situations, stopping intrusion, theft, criminal activities, and other unauthorized activities.
  • Perform scheduled virtual interactive awareness and security patrols of client sites.
  • Address issues and events as they arise using all appropriate technologies.
  • Follow Site Protocols, intervene and dispatch appropriate personnel as needed, including law enforcement staff.
  • Document appropriate events and create incident reports for our clients.
Required Skills and Experience
  • Two‑ or four‑year degree preferred, relevant work experience in security, customer service, or a call center environment
  • CCTV experience preferred
  • Computer proficiency and use of Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Attention to detail
  • Ability to maintain the confidentiality of sensitive information
  • Multitasking
  • Ability to communicate well and work as part of a team
Benefits
  • Medical and dental insurance
  • Vacation and personal time
  • Paid training
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