MXOne Technician

Founded in 1984, Firetrol is a national leader in fire protection & life safety services. We are currently seeking a Lead Technician / Trainer for our MXOne Division to support a diverse portfolio of service, training and maintenance tasks. Our ideal technician maintains a relentless focus on meeting and exceeding customer needs and expectations. They will build relationships with current customers by delivering on our promises and create new relationships with potential customers in a proactive manner, promoting all Firetrol’s services.

Join our elite team of over 1200 of the best Fire Protection Professionals in the industry.

Execute complex service tasks or services on a wide range of mechanical, electrical and hydraulic products. Identifies and resolves complex troubleshooting issues. Provides guidance to more junior level technicians as needed.

• Perform service and repairs on a complex turbine assisted, high performance fire monitor.
• Develop procedures, systems and support structures for the service, maintenance and installation of the MXOne.
• Complete service acknowledgements electronically via Service Trade.
• Installation of new, retrofit, and tenant improvement projects.
• Provide support, guidance, and expertise to other field installers and helpers.
• Train third party technicians to perform basic maintenance functions of the MXOne.
• Read, write and communicate directions to a variety of coworkers.

• At least four (4) years experience in hands-on mechanical, hydraulic and electrical field installations and repairs.
• Working knowledge of common electrical systems, basic hydraulic theory and be capable of complex mechanical repairs.
• Experience with service/installation/repair of fire apparatus preferred but not required.
• Ability to use appropriate trade tools to perform daily duties efficiently and safely.
• Ability to train others to use trade appropriate tools efficiently and safely.
• Knowledge of the fire protection and/or fire-fighting industry.
• Knowledge of OSHA safety standards.
• Ability to work under tight deadlines.
• Second language speaker preferred.
• Familiar with safe operation of non-commercial truck and trailer operations.
• Forklift experience preferred.
• Ability to travel internationally.

Firetrol offers competitive wages and top-of-the-line benefits that include health, dental vision, life insurance, short and long term disability, paid time off and a 401(k) plan with a generous company match and immediate vesting. Additionally Firetrol sponsors training and education opportunities. Most importantly, Firetrol offers career growth opportunities, not just a job.