PSRI - Case Manager

The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery‑based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost‑effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia;

and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person‑Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability.

LOCATION:
Eastman, Georgia

The Community Service Board of Middle Georgia's Emerging Adult program is seeking a qualified individual to serve as a PSR‑I A Case Manager. Our PSR‑I A Case Manager adheres to treatment plans and provides services and interventions as planned. The PSR‑I A Case Manager will also be responsible for recognizing consumer needs and assisting them in obtaining appropriate services. PSR‑I A Case Managers show consideration for others, work cooperatively with any co‑worker, provide constructive feedback without undue criticism of others;

display appreciation of differences in approaches, personalities, and viewpoints of others. The Case Manager will work with all involved to ensure this team moves in the same direction; everyone stays informed and monitors needs and progress.

• Per standards for PSR‑I/CSI, make required contacts per month to consumers.
• Minimum of 2 per month; however working with this population of consumers daily contact may be needed.
• Adhere to treatment plans and provide services and interventions as planned. Write progress notes (24‑48 hrs) and bill for services provided.
• Adhere to DBHDD guidelines in regard to the quality of documentation.
• Complete notes within agency policy timeline.
• Recognize consumer needs and assist them in obtaining appropriate services.
• Provide consumer information for outside resources and encourage them to access them independently as possible.
• Communicate accurate information to others in a professional and courteous manner; convey a willingness to assist.
• Show consideration for others, work cooperatively with any co‑worker, provide constructive feedback without undue criticism; display appreciation of differences in approaches, personalities, and viewpoints of others.
• Solicit input of those who are affected by plans or actions; give credit and recognition to others who have contributed; demonstrate concern for treating people fairly and equitably.
• Accept responsibility for own mistakes and take action to prevent similar occurrences; work to resolve conflicts and to identify solutions in which all parties benefit.
• Identify team goals and ways to work with coworkers to accomplish those goals; work to keep group activities productive/focused on results.
• Demonstrate eagerness to learn and assume responsibility; seek out and accept increased responsibility; display a "can do" approach to work.
• Show persistence and seek alternatives when obstacles arise; seek alternative solutions; do things before being asked or forced to by events.
• Work within the system in a resourceful manner to accomplish reasonable work goals; show flexibility in response to process changes and adapt to and accommodate new methods and procedures.
• Accept direction and feedback from supervisors and follow through appropriately.
• Attend in‑service training as required.
• Attend monthly staff meetings.
• Attend meetings with other agencies/court as requested.
• Contact Supervisor/Clinical Supervisor to obtain guidance and assistance when necessary.
• Review available professional literature and educational material in a timely manner to improve the level of knowledge/skills.
• Complete all duties assigned in a timely manner.

• High School Diploma/GED Equivalent
• Valid Georgia Driver’s License
• Effective verbal and…