RRH and Prevention Coordinator

Position Summary:

This position provides a broad range of paraprofessional social services and case management duties to individuals and families experiencing homelessness or housing insecurity. The focus of this position is to provide services to clients enrolled in the ESG Rapid Rehousing and ESG Homelessness Prevention programs. Services include program enrollment, treatment planning, housing navigation, direct support, screening for benefits, case management, service linkage, advocacy, problem solving, housing navigation, discharge planning, follow up, and other activities to improve housing stability.

Services are provided on site and in the community. This position is responsible for data collection and reporting requirements associated with grant provider guidelines including the ESG program and any other relevant reporting requirements.

Job Responsibilities and Performance Standards:

Service Coordination Completes program enrollment, client folders, treatment planning, and other intake activities

Initiates and maintains relationships with Advantage County Clinics to promote access to services for those living within targeted counties

Initiates and maintains relationships with identified community partners to promote effective service coordination and community response to the needs of those within the program’s target population

Maintains proficiency in eligibility requirements and intake/screening and assessment processes within county clinics and community partners to support successful linkage to available resources

Prepares payment order requests and compiles necessary documentation for rent, utility, and other eligible program expenditure

Maintains relationships with local property managers and affordable housing provider

Data Collection & Reporting Collects and maintains required data and supporting documentation in order to maintain program adherence to grant reporting guidelines

Works with Team Lead to ensure data is comprehensive, complete, and accurate for creation of program performance report

Actively facilitates client service enrollment process to support Advantage billing processes and requirements, as applicable

Coordinates entry of data into local HMIS system

Monitors and documents progress towards treatment goals within HMIS and Health Record System, as appropriate

Conducts follow-up activities to track outcomes of services and referrals provide

Direct Services Assists homeless individuals and families in locating and utilizing community resources including legal, medical, financial assistance, and other referral services

Assists clients with housing navigation and securing permanent housing opportunities

Conducts routine home visits and community-based case management services

Provides collaborative problem solving support to emergent needs and situations impacting clients and property managers

Works closely with clients to assess needs, establish goals, create action plans, complete applications for appropriate services, and conduct follow ups Ongoing review of client progress and service note updates to document client progress toward stability

Supports clients within the community or clinic setting and provides skill building services to assist with financial and social skills

Prepares intake reports and case history records

Provides crisis intervention to clients with emergency situations and service linkage to appropriate emergency services

Sample Technical

Competencies:

Ability to build relationships among members of the target population, local business community, and representatives of local community service organizations

Provide clinically sound treatment services based on client needs and treatment plans

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