Undergraduate Student Assistant, Office of Student Services

Business Title Undergraduate Student Assistant, Office of Student Services Special Instructions to Applicants

Please complete the online application, submit a cover letter and resume. Posting will remain open until it is filled.

Posting Number STD Department Summary

The Undergraduate Student Assistant serves as the first point of contact for the Office of Student Services. This position provides general office and customer service support, assisting students, faculty, staff, and visitors in a professional and welcoming manner. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to maintain confidentiality while working in a fast-paced environment.

Primary Responsibilities:

* Greet and assist students, visitors, and staff in person, by phone, and via email

* Answer general questions related to campus resources, events, and services

* Direct inquiries to appropriate staff members or departments

* Schedule appointments and maintain office calendars as needed

* File, scan, and organize documents; assist with mail and deliveries

* Help prepare materials for orientations, events, and workshops

* Update and maintain bulletin boards and information displays

* Assist with data entry, record keeping, and other clerical duties

* Assist with Enrollment Management, Testing Services, and Student Engagement activities as needed

* Support special projects and campus events coordinated through Student Services; and other duties as assigned

* Maintain a clean and organized front office environment

* Cross-trained in all operations of the Office of Student Services

Required Qualifications:

* Must be a currently enrolled Ohio University student in good academic standing

* Strong interpersonal and communication skills

* Dependable, punctual, and professional in appearance and conduct

* Ability to handle confidential information appropriately

* Basic computer skills (Microsoft Office, Outlook, Teams, etc.)

* Ability to work independently and as part of a team

Job Profile

Duties/essential functions may include, but not be limited to, the following:

Provides administrative support in an office setting, including tasks such as answering phones and emails, responding to customer inquiries, writing communications, and supporting staff with day-to-day operations.

Level Summary

Performs basic tasks and assists with administrative or operational duties under supervision. Roles are entry-level and aimed at providing exposure to workplace environments.

Supervisory Responsibilities:

Limited supervisory responsibilities. May supervise other student workers.

Fiscal Responsibilities:

No budgetary responsibility.

Problem Solving:

Addresses routine, well-defined problems under supervision.

Independence of Action:

Works under close supervision.

Communication and

Collaboration:

Communicates primarily with supervisor and peers. Collaborates with team members to accomplish tasks.

Minimum Qualifications

Enrolled for classes at Ohio University, Hocking College, another post-secondary education institution, or a secondary school during the current semester, immediate previous semester, or immediate upcoming semester. Able to follow instructions and complete tasks within deadlines. Basic knowledge of office software and communication tools. Departments may have specific minimum requirements.

Preferred Qualifications

* Prior customer service or office experience

Working Condition/Physical Demands:

This role is primarily desk-based and involves extensive use of desktop computers.

Department STHRN Administrative Support Pay Rate

Hourly rate based on university student employment pay scale.

FLSA Status Non-Exempt Posting Open Date 11/12/2025 Posting End Date 12/12/2027 Job Category Student Hourly Planning Unit Regional Higher Education Work Schedule

Flexible scheduling during normal business hours (Monday-Friday, 8:00 a.m.

-5:00 p.m.)

Hours arranged around class schedule

Campus Southern Applicants may contact this person if they have questions about this position. Robert Pleasant, pleasanr,  Non-Discrimination Statement

Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law.

Ohio university is an equal access/equal opportunity employer.

Employment Type

Part-Time Job Level STUDENT Job Family Student Hourly Employee Job Sub Family Student Office Assistant

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