Records Management Specialist

Records Management Specialist

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Applicant Portal Voluntary Demographics. The information requested below is used to assist us in our compliance with Federal/State equal employment opportunity record keeping and reporting. Your response is voluntary and will not be used in any way to determine your eligibility for employment.

Please see Special Instructions for more details.

This position is being posted internally and to the public simultaneously to expedite the posting process. However, internal applicants will be considered first.

Please complete the online application and attach required documents. Required documents include a detailed cover letter, resume, and a list of at least three (3) professional references with current contact details, including email addresses. We seek candidates with a commitment to working effectively with students, faculty, and staff from diverse backgrounds.

Please note that candidates must be a US citizen or permanent legal resident of the US and must successfully complete a background check.

Ohio University’s International Student and Scholar Services (ISSS) office seeks a motivated, detail-oriented, and collaborative professional to join our team. The incumbent will serve as a Designated School Official (DSO), authorized by the U.S. Department of Homeland Security, and an Alternate Responsible Officer (ARO), authorized by the U.S. Department of State. In this capacity, the incumbent will support the issuance of immigration documentation for F-1 and J-1 students and their dependents and provide guidance throughout the pre‑arrival process.

This position serves a critical role in supporting international student enrollment and institutional immigration compliance through the issuance of initial I‑20 and DS‑2019 documents, review of supporting financial documentation, and communication with admitted students regarding immigration requirements and arrival planning.

The incumbent will also serve as the primary administrator for Sunapsis and other technology platforms supporting immigration compliance and international student services. Responsibilities include maintaining system functionality, supporting business process improvements, coordinating system enhancements and integrations, and ensuring the accuracy of online resources and communications. The position additionally supports admitted student engagement efforts through proactive communication, enrollment tracking, and collaboration with university partners to promote successful student arrival and retention.

As part of a collaborative office environment, the incumbent will also contribute to front‑line student services and office operations, serving as a primary point of contact for students, faculty, staff, and external stakeholders.

Immigration Document Processing and Compliance

Lead the issuance of I‑20 and DS‑2019 documents for language training, undergraduate, and graduate students. Review financial documentation submitted in support of immigration document requests and ensure compliance with federal regulations and institutional policies. Communicate with admitted international students regarding I‑20 and DS‑2019 requests, required documentation, visa‑related questions, and arrival updates. Support incoming J‑1 scholars and related document processing in collaboration with the ISSS advising team.

Maintain DSO and ARO responsibilities in accordance with Department of Homeland Security and Department of State regulations.

Sunapsis and Systems Administration

Serve as the primary administrator for Sunapsis and…