Accounting Support Specialist

Accounting Support Specialist Posting Details

Applications will be accepted until midnight (Eastern Time Zone) on the ‘Posting End Date’ shown below.

Position Information:

Job Title:

Accounting Support Specialist. Applications Accepted From:
Public:
Open to the public.

• Guides and assists customers with highly complex questions, paperwork, and requirements, as they relate to financial and business activities such as billing, financial aid, payment deadlines, tuition rates, tax forms, refunds, or student receivables. Advises lower level employees on complex customer inquiries, requiring advanced knowledge of department policies.
• Often directs work, trains, and/or supervises student employees.
• Ensures requisitions are processed in a timely manner and are properly recorded. Obtains necessary documentation for customers related to contracts.
• Provides complex financial support to departments and areas within the University.
• Ensures financial aid applications are received and processed correctly. Researches and resolves any issues with applications.
• Processes financial aid award adjustments and determines loan eligibility and award amounts. Communicates with students regarding student loan issues, eligibility requirements, and award amounts.
• Posts and removes charges on accounts as necessary. Places holds on student accounts for delinquent loans and payments. Prepares and distributes invoices and all other account documentation. Reviews work of other employees.
• Compiles, analyzes, and reconciles accounts related to loan and grant programs to ensure compliance with state and federal regulations.
• Records and tracks expenses and revenue for department or area.

Knowledge of standard finance and business policies, procedures, services, tools, and/or equipment. Minimum of 3 years related experience. An equivalent combination of education, training, and experience is acceptable.

• At least one year of customer service experience.
• Associate’s degree, or vocational or technical school degree.
• Service-oriented, diplomatic, and tactful when resolving problems.
• Computer proficient including Microsoft Office Suite.
• Good problem solving skills.
• Ability to delve into problematic issues and seek resolution.

The starting salary range is $14.65 per hour up to $18.68 per hour, dependent on education and prior experience.

• Medical, vision, dental, basic and supplemental life insurance.
• Paid holidays, sick leave, vacation.
• Educational benefits for you and eligible dependents.
• Retirement plan with company contributions.
• Parental leave, adoption reimbursement.
• Transgender care, flextime and flexplace policies.
• Counseling and mental health care, professional development programs.

Ohio University is an equal access/equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law.

• Resume / Curriculum Vitae
• Cover Letter
• References

• Any additional materials that support your application.