Crisis Outreach Counselor II; LCSU

Overview

Position: Crisis Outreach Counselor II (LCSU)

Location: Lakeland, FL

Remote Status: On-Site

Job : 371

# of Openings: 1

The Crisis Outreach Counselor provides mental health crisis services in various settings for immediate crisis assessment, crisis intervention, and time-limited, crisis counseling to promote crisis resolution and evaluation to individuals in Polk County who have come to the attention of Polk County Sheriff’s Office and may be experiencing any type of emotional distress. Working in partnership with Sheriff’s Deputies, the Crisis Outreach Counselor facilitates continuity of treatment for individuals through follow up contact to assist with connection to services, establish plans to alleviate further crises, and facilitate the Baker Act process as needed.

• Answer crisis line telephones.
• Conduct crisis assessments/interventions, including co-existing disorders.
• Develop crisis action plans with individuals which may include connection to additional services based on the individual’s needs.
• Facilitate linkage to identified services and serve as a point of contact, advocate, and informational resource for the individual.
• Conduct follow-up assessments/contacts and re-evaluate crisis plan as necessary.
• Maintain call logbook, contact log and other documentation for statistical and outcome purposes as necessary.
• Concisely and correctly complete clinical documentation and related paperwork in a timely and professional manner.
• Provide good leadership, written and verbal communication, and interpersonal skills with peers and other agencies/organizations.
• Demonstrate good organizational skills and the ability to handle multiple tasks.
• Demonstrate creative management and knowledge of community resources.
• Maintain confidentiality and the ability to work with minimal supervision.
• Travel to multiple sites as required.

Education: Masters Degree in a Human Services field from an Accredited College or University. Master’s level degree is preferred.

• Minimum of one (1) year of experience in mental health or related field.

• Complete specific training as required in FS 65-E5.
• Approval of Abuse Registry and Law Enforcement check.
• 20 hours professional enhancement training annually including all PRC required.
• Current Driver’s License
• Must have self-transportation that is reliable.

• Assessment
• Excellent written and verbal communication skills
• Highly organized with the ability to work with minimal supervision
• Excellent skills and knowledge of Microsoft Office

• Standard Precautions
• Comply with Occupational Safety and Health Administration (OSHA) rules and regulations.
• Life Safety Equipment (fire extinguisher)

• Minimum 21 years of age.
• Must have reliable transportation.
• Will drive personal vehicle for job duties.
• Must be 21+ with a valid driver’s license and a clear driving record.
• Must carry & maintain $25,000/$50,000 bodily injury coverage on personal vehicle and provide proof of coverage annually.

• Machines, Tool and Equipment Used:

The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc.

to another PRC location.

One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.