Assistant Director, Assignments, Contracts, and Student Services

Business Title Assistant Director, Assignments, Contracts, and Student Services Applications Accepted From University Wide, Public:
Open to the Public Special Instructions to Applicants

This position is being posted internally and to the public simultaneously in order to expedite the posting process. Please apply by posting close date.

This position is eligible for the following benefits: medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement. Posting Number 2016460T Department Summary

The Assistant Director builds room selections, assignments, housing and dining contracts and provides student service oversight and responses that support an 8,000 bed housing program. Building the housing and dining contract and room selections/assignment experiences, includes testing and audit processes for all software experiences and essential data delivery between Peoplesoft and the housing occupancy software. Guides students, addresses complex issues and collaborates with multiple campus partners, including Accessibility Services, Learning Communities, Honors and Scholars, ROTC, Margaret Boyd Scholars, and other specialized programs for manual assignments.

Coordinates and facilitates the training and communications for professional staff, senior resident advisors and student service ambassadors as well as communication with all current and prospective students in relation to business practices and systems that support the department's business processes. This position will also serve as a member of the Housing and Residence Life team to support student recruitment and retention efforts, to include admissions events (travel or on campus), Bobcat Student Orientation, and on-call efforts when required.

Position Profile

Manages student housing operations. Responsible for the direction of residence hall operations for students.

Level Summary

Supervises a team and ensures effective work activities within work unit. Has input on personnel actions for direct reports. Primarily focused on supervision, but may still engage in operational tasks similar to the direct reports' roles. Accountable for the productivity and effectiveness of the team or department, ensuring goals are met.

Supervisory Responsibilities

Manages a small team. Directly oversees at least 2.0 FTE employees. Has authority to manage performance and assign duties.

May have authority to hire, transfer, suspend, promote, discharge, reward, and discipline employees.

Fiscal Responsibilities

Responsible for managing a small budget or part of a larger budget.

Problem Solving

Solves interpersonal team issues and develops solutions for team-related problems. Seeks guidance from higher-level management on complex problems.

Independence of Action

Has discretion in decision-making but reports to higher-level management.

Communication and Collaboration

Collaborates with higher-level manager(s) and other teams, ensures team alignment with organizational goals.

Physical Requirements

This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs. This position will also serve as a member of the Housing and Residence Life team to support student recruitment and retention efforts, to include admissions events (travel or on campus), Bobcat Student Orientation, move in/move out, and on-call efforts when required.

Minimum Qualifications

Requires a Bachelor's degree in a related field, 3 or more years of related professional experience, and 1 or more years of supervisory experience, or equivalent education and experience.

Preferred Qualifications

Master's degree and prior experience working with students and parents.

Department Housing Pay Rate

Commensurate with education and years of experience.

* Paid Holidays, sick time, personal time, tuition waiver up to 100% for self and dependents

* Health, prescription, vision,dental and life insurance

* An excellent retirement plan including company contributions

* Paid parental leave, adoption reimbursement, and more

* additional…