Field Advisor

Location

Athens, Ohio

Advisor (FPA) is responsible for driving optimal performance and continuous improvement among our suppliers by engaging in regular site visits to consult and engage directly with suppliers to correct real‑time discrepancies and identify ways to improve crew effectiveness, tool utilization, and quality. The FPA leverages knowledge and expertise to develop process improvements that can be integrated across sites and markets throughout the country.

The FPA partners directly with market suppliers as a representative of Ericsson to share feedback, recommendations, and work closely with various support groups to implement more efficient and standardized ways of working.

• Review and analyze site performance metrics, including cycle time, close‑out package (COP) first time right, Job Hazard Assessment (JHA) compliance, Ericsson tool utilization, build quality, and customer‑specific requirements.
• Identify supplier performance areas in need of improvement, provide feedback to the Territory Director and suppliers, and partner with suppliers to correct, adapt, and respond to feedback.
• Engage with suppliers on‑site to conduct root‑cause analysis of performance deficiencies, troubleshoot problems, and ensure suppliers correct real‑time discrepancies related to safety and construction.
• Strategically plan daily and weekly site and supplier visits to achieve key targets and drive overall market performance, considering suppliers' KPIs, performance, current needs, etc.
• Act as an internal partner for Ericsson’s Senior Construction Managers and Project Management teams to review and evaluate market‑level on‑site requests, such as supporting customer meetings, site access, and validating construction drawings, to support project completion.
• Based on performance metrics, identify, design, and develop process improvements for suppliers’ site construction process, as well as advancements to Ericsson tools to increase efficiency and quality, collaborating with the Automation teams.
• Based on market‑level findings, work with other Field Performance Advisors around the country to identify systemic problems and propose cross‑market improvements.
• Collect and report on supplier performance data for deployment process changes and new process trials to support business cases for new features or changes to ways of working.
• Build strong relationships with market suppliers to foster a culture of continuous improvement and two‑way feedback between Ericsson and suppliers.
• Ensure suppliers have a clear understanding of, and adhere to, Ericsson and customer processes, methods, and tools that apply to sites assigned to suppliers in the market.
• Continuously improve and provide feedback on Ericsson and customer‑specific information and training for accuracy in delivery performance via Site Tracker and Power BI domain metrics.
• Support governance for quarterly Supplier Business Reviews (Q ), report on findings in the field concerning supplier performance and actions taken and recommendations for improvement; responsible for field‑related actions from QBRs.
• Demonstrate entrepreneurial and innovative thinking.
• Perform at a high level with minimal supervision in a fast‑paced and fluid work environment.
• Proactively analyze issues, identify problems, and make sound decisions.
• Collaborate and partner with suppliers for successful delivery.
• Understand performance metrics and analytics and identify areas of improvement.
• Exhibit excellent planning and organization skills.
• Show strong leadership, consultative skills, and ability to communicate effectively with cross‑functional teams, diverse personalities, and professional skill levels.
• Communicate verbally and in writing with clarity.
• Advocate and generate a positive work environment and culture that embodies Ericsson’s core values.

• Market Project Team experience.
• Customer Unit (CU) involvement.
• Customer Project Management experience.
• Environmental Health & Safety (EHS) knowledge.
• Experience with Ericsson Automation and Operational Excellence team initiatives.
• People function external: customers expertise.
• Experience in providing design…