Relationship Banker II; Congress Parkway Branch

Overview

Regions is seeking a Relationship Banker II who meets with customers and prospects to determine financial needs and offers appropriate products, services, and guidance to help them achieve their financial goals. This role is suitable for candidates with retail or sales experience who are interested in growth opportunities and upward mobility.

• Achieves branch targets and goals by identifying customer needs and providing guidance on Regions’ solutions.

• Conducts outbound phone calls using generated customer and prospect lead lists to expand relationships and acquire new customers.

• Educates and advises customers on Regions’ Consumer and Business products and services, including loan and deposit options.

• Educates customers on digital banking solutions such as mobile, online, and ATM offerings.

• Provides a consistent customer experience, including greeting customers and processing transactions as needed to serve customers where and how they prefer.

• Owns and resolves customer issues; refers complex goals to internal experts when needed.

• Follows bank processes and procedures and adheres to applicable laws and regulations; supports sound banking practices and manages operational risks.

This position requires tracking hours for overtime in accordance with the Fair Labor Standards Act (FLSA).

This position is incentive eligible.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Refer to the NMLS registry for more information.

• High School Diploma or GED

• Ability to work Saturdays as needed

• Ability to handle cash and process cash transactions

• Ability to communicate in person, on the phone, and through electronic channels

• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor

• Ability to walk and stand for extended periods

• Ability to lift up to twenty (20) pounds

• Bachelor’s degree

• Life Insurance License

• One (1) year of cash-handling, banking, and/or customer service experience

• Ability to adhere to policies, procedures, and guidelines

• Ability to assist customers with digital banking offerings

• Ability to handle multiple priorities simultaneously

• Ability to oversee large sums of cash

• Excellent relationship-building skills

• Strong communication and customer focus

Position Type:
Full time

Compensation Details

Pay ranges are job-specific and provided as a reference for compensation decisions. Factors such as experience, skills, knowledge, location, and performance influence pay.

This role is eligible to participate in a commission incentive plan and a formulaic incentive plan based on performance against defined metrics and goals.

• Paid Vacation/Sick Time

• 401K with Company Match

• Medical, Dental and Vision Benefits

• Disability Benefits

• Health Savings Account

• Flexible Spending Account

• Life Insurance

• Parental Leave

• Employee Assistance Program

• Associate Volunteer Program

Please note that benefits and plans may be changed, amended, or terminated at any time for any class of associate. For more information, Regions’ benefits information can be found via the provided resources.

Athens, Tennessee

Equal Opportunity Employer, including Disabled Veterans.

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Higher-volume postings may remain active longer due to business need and may be closed at any time at the discretion of the company.