Senior Deposit Operations Specialist (73244

Job Details

Job Location:

Athens Branch - Athens, TN 37303

Position Type:
Full Time Job Category:
Finance GENERAL FUNCTION:

Assist with department administration and high-level problem resolution. Coordinate measures to reduce risk and loss through fraud prevention and proper handling. Review, verify, maintain, and process accounts and transactions for all deposit operations functions. Stay alert for errors, omissions, red flags, fraud, inconsistencies, and any other concerning issues. Communicate with management, team members, customers, and third-party providers to ensure efficient, effective operations that follow the Bank’s policies and procedures.

Assist in the development, testing, implementation, and training of systems, processes, and products.

• Department Administration
  • Assist management with department administration and guidance as directed. Provide backup for other Team Members and managers when needed.
  • Assist with the review, implementation, and communication of policies, procedures, products, and other projects as directed.
  • Coordinate the administration of internet banking, including assisting with troubleshooting, problem resolution, and positive customer experience.
  • Drive the department’s measures to reduce risk and loss from fraud, working with Information Security, Compliance, Retail, and other teams to ensure rapid response and