Field Network Engineer

Field Network Engineer

Location: Hybrid / Field-Based - regular on-site work required at assigned customer locations
Job Type: Full-time
Travel: Regular local/regional travel required; occasional overnight travel may be required
Schedule: Evenings, weekends, and off-hours work as needed
Salary: Competitive, based on experience and qualifications

Central Technologies is a leading provider of advanced networking, security, wireless, and infrastructure solutions for businesses, schools, and public-sector organizations. We design, deploy, secure, and support high-performance wired and wireless networks that keep our customers connected and operational.

We are seeking a Field Network Engineer to serve as an embedded engineering resource for assigned customer environments. This position is responsible for supporting, maintaining, improving, and documenting customer network infrastructure both physically and logically.

This is a proactive field engineering role, not simply a reactive support position. The Field Network Engineer will report directly to assigned customer locations for agreed-upon onsite time each week and will act as a trusted technical resource for the customer’s network operations, planning, troubleshooting, and ongoing improvement.

The Field Network Engineer will also work alongside Central Technologies' senior-level network engineering department for oversight, mentorship, escalation support, and technical assistance. While this role requires independence and ownership of assigned customer environments, it is supported by an experienced engineering team to help ensure customer networks are maintained to a high standard.

• Serve as the primary embedded network engineering resource for assigned customer accounts.
• Report onsite to assigned customer locations during agreed-upon schedules and time periods.
• Monitor, support, maintain, and improve customer network infrastructure.
• Ensure network uptime, availability, and performance for customer devices and systems.
• Troubleshoot and resolve network-related issues involving switches, wireless, firewalls, routing, VLANs, DHCP, DNS, and connected systems.
• Perform physical network work including rack/closet cleanup, cable tracing, labeling, patching, switch replacements, AP replacements, UPS replacements, and device installation.
• Rack, mount, organize, route, label, and dress network cabling and equipment in IDF/MDF closets, racks, and cabinets in a clean and professional manner.
• Make approved network configuration changes to improve performance, reliability, security, and manageability.
• Proactively review customer environments for potential issues, risks, outdated configurations, poor documentation, or opportunities for improvement.
• Maintain accurate network documentation including diagrams, IP addressing, VLANs, switch locations, port usage, device inventory, configurations, implementation notes, and change notes.
• Work directly with customer IT staff, administrators, vendors, and Central Technologies internal teams.
• Collaborate with Central Technologies' senior network engineering department for technical oversight, escalation, design review, and assistance with complex issues.
• Communicate clearly with customers regarding work completed, issues discovered, recommendations, and upcoming needs.
• Assist with project planning, network upgrades, wireless improvements, security enhancements, lifecycle replacement planning, cutovers, migrations, and post-project support.
• Follow change management procedures and ensure customer approval is received when required.
• Escalate complex issues when needed while maintaining ownership and communication through resolution.
• Provide professional onsite representation of Central Technologies at all times.
• Stay current with manufacturer best practices, security standards, and emerging networking technologies.

• Experience supporting enterprise, education, public-sector, or multi-site customer network environments.
• Strong understanding of TCP/IP networking, switching, routing, VLANs, trunking, DHCP, DNS, NAT, ACLs, wireless networking, and basic firewall concepts.
• Hands…