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Patient Access Specialist
Job in
Athens, Henderson County, Texas, 75751, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Healthcare
Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
- Performing admitting duties for all patients admitted for services at the hospital.
- Assigning accurate MRNs, completing medical necessity/compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
- Operating the telephone switchboard to relay incoming, outgoing, and inter‑office calls as applicable.
- Managing point‑of‑service goals as assigned.
- Accurate screening of medical necessity using Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non‑payment of tests by Medicare and distribution of the ABN as appropriate.
- Distribution and documentation of other designated forms and pamphlets.
- 1+ years of customer service experience
- Must be inquisitive and demonstrate openness to innovation, including AI, to explore better processes and ways to alleviate friction and improve patient and client experiences.
- High School Diploma/GED
- CRCR required within 6 months of hire (Company Paid)
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