Billing Specialist II

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Location(s): Atlanta, GA (Remote)

The Billing Specialist I contributes to company objectives by providing frontline, billing‑related service and call support to internal and external clients as well as partners and vendors.

The Billing Support team is the first line of contact for customers with billing related questions and interacts with all other Accounting Operations teams, including Contracts Processing, Accounts Receivable, Billing Ops, and Collections as well as the F&I, DMS, and other Business leaders and Sales teams.

The expectations and responsibilities of the role include:

• Answer inbound inquiries, via phone (Genesys) and email (Salesforce), from external and internal clients related to Billing
• Reviewing, understanding, and conversing with clients regarding their contract terms, invoicing, and accounts receivable balances
• Presenting information to clients clearly and concisely as well as documenting this information appropriately in Salesforce and SAP
• Collaborate within the Finance Team (Contracts, Accounts Receivable, Billing Ops, and Collections) monde other internal боловсಾ teams (e.g., Sales, Retention, Business Leadership) as needed to resolve all client inquiries.
• Can sit in any time zone as long as they’re able to work EST hours, 9‑6 EST.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.

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