Accounts Payable Operations Analyst

Reports to:

Manager, AP Operations

Department Name:
Finance Operations - AP

Job Type: Full Time, Non-Exempt

Compensation:
Starting at $20/hour (Actual compensation is commensurate with job related knowledge, skills, experience, etc.)

Job Title:

AP Operations Analyst

Location:

Remote/Hybrid - USA

The AP Operations Analyst is responsible for resolving invoice exceptions, payment discrepancies, and operational issues that impact the timely processing and payment of vendor invoices. Reporting to the Sr. Manager of AP Operations, this role serves as a key liaison between vendors, operations teams, sourcing, and finance partners to ensure accurate invoice processing, healthy vendor relationships, and uninterrupted service delivery for Rubicon customers.

The AP Operations Analyst manages invoice and work order backlogs, investigates payment and data discrepancies, supports AP aging management, and identifies root causes that impact payment processing. This position plays a critical role in maintaining operational continuity, improving process efficiency, supporting auto‑vouchering initiatives, and ensuring vendors are paid accurately and on time.

• Manage invoice exceptions, work order backlogs, and unresolved payment issues for assigned customers and vendors.
• Investigate and resolve invoice discrepancies, short-payments, credits, duplicate invoices, and past‑due balances.
• Partner with vendors and internal stakeholders to ensure invoice accuracy, compliance, and timely processing.
• Match invoices to appropriate work orders and supporting documentation to facilitate prompt payment.
• Monitor AP aging and proactively resolve issues to maintain account health and support uninterrupted vendor service.
• Investigate service interruptions and execute corrective actions to restore service and prevent recurrence.
• Identify, document, and elevate root causes of payment delays, invoice exceptions, and data discrepancies.
• Support auto‑vouchering initiatives by identifying process gaps and recommending improvements to increase automation and efficiency.
• Maintain visibility into open work orders, invoice backlogs, payment status, and operational risks for assigned accounts.
• Communicate account status, issue resolution progress, and operational risks to management and key stakeholders.
• Collaborate with Finance Operations, AP, Sourcing, Operations, and Vendor Management teams to improve processes and service delivery.
• Support reporting, data analysis, special projects, and process improvement initiatives.
• Ability to travel and/or work onsite as needed.
• Performs other duties as assigned or apparent.

• This position has no direct supervisory responsibilities.
• May assist with onboarding and training of new team members on AP Operations processes, systems, and procedures as assigned.
• Supports knowledge sharing and continuous improvement efforts within the AP Operations team.
• Serves as a resource for internal stakeholders and vendors regarding invoice exception resolution, payment status, and operational processes.

• High school diploma required;
  Associate's or Bachelor's degree in Accounting, Finance, Business, Operations, or related field preferred.
• 1-3 years of experience in accounts payable, finance operations, customer service, vendor management, or a related operational role.
• Experience researching and resolving invoice discrepancies, payment issues, account reconciliations, or vendor inquiries preferred.
• Strong analytical and problem-solving skills with the ability to identify root causes and drive resolution.
• Demonstrated financial and operational acumen.
• Strong organizational skills with the ability to manage…