Administrative Assistant - Office Professional

At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team.

We currently have a full time opening in our Atlanta, GA office. Our position is for 32 hours per week at $21 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.

We are looking for someone who is available to start immediately.

• Entering Order Tickets, Customer Order Forms, and customer payments daily

• Unpacking received shipments daily
• Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
• Processing returns, remakes and alterations
• Prepares all clothing for delivery by sales professional
• Picks up and delivers client items as needed

• Entering all alteration instructions into the proprietary system
• Delivering/picking up garments to/from outside (contract) tailors
• Compiling Alteration Expense Summary for in-house tailors and sending to Accounting

• Answering incoming phone calls and giving messages to Sales Professional
• Checking store e-mail daily and giving all information to the proper person(s)

• Makes follow-up calls to factories, customers, and corporate office
• Performing other duties as assigned.

• Experience with social media platforms for marketing and research purposes
• Extensive knowledge of computer, Microsoft Office software and Google Docs
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
• Strong organizational skills
• Ability to bend and lift up to 20 lbs
• Valid Driver’s License (Exception: larger metropolitan areas)