Senior Administrative Assistant

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Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

You are essential to our office and to our success. In this role, you are the backbone of the function, ensuring that the Managing Director & Partners (MDPs) and the Partners you support have what they need to seamlessly serve the needs of our clients and meet their internal commitments and goals. You anticipate the needs of your customers, look ahead and prevent problems from arising.

This position involves scheduling (and rescheduling) meetings, booking (and unbooking) travel, managing case team logistics, keeping track of time and expenses, and keeping up with the fast pace of our consulting team.

This role starts with a 60‑day in‑office onboarding period designed to build strong foundations and accelerate learning. After the first 60 days, we operate in a hybrid model. You’ll be in the office about half of the time and have flexibility to work remotely (if you choose) for the other part of the week.

• Proactive calendar management in a fast‑paced, high volume, and ever‑changing client service environment:
  • Organizing and scheduling client and internal meetings and events
  • Coordinating end‑to‑end travel needs, including booking all travel and hotels, directions, commuting time and ground transportation
  • Processing timesheets and expenses on a timely basis
  • Supporting administrative aspects of MDP and Partners’ internal commitments: practice area activities, BCG leadership committees, recruiting, etc.
• Building effective working relationships with key stakeholders (this will be crucial to your success!):
  • MDPs and Partners – understand preferences relating to travel, calendar, client work, etc.; learn business priorities and objectives
  • Clients and their Assistants – facilitate the scheduling process and relevant communications with friendly professionalism and high attention to detail; build client relationships
  • EA and AA peers – work together to support other Partners, Principals and BST leaders on the case team; provide back‑up support to other assistant team members
  • BST peers and internal resources – obtain and share information with wider team as needed; help case team navigate internal resources
• Proactively leaning in to support high leverage activities for MDPs and Partners (this will vary by need):
  • Assisting with account planning and client relationship management
  • Conducting research and gathering information
  • Assisting with the creation and preparation of client team materials – slides, proposals, onboarding decks, including proofreading and copying/binding
  • Additional items that you (or the MDPs) feel may be helpful – be creative and think outside the box
• Acting as a thought partner and trusted advisor to MDPs, Partners, their teams and others at BCG
• Keeping them informed of critical information they may not be aware of
• Guiding them toward making right decisions about use of time
• Taking initiative to bring things "from the back burner to the front burner" for your customers
• Performing other duties as assigned or required, including some personal support for any MDPs you may support; responsibilities will vary

• Bachelor's degree, strongly preferred
• Demonstrated customer service…