Hospitality Assistant

Receptionist / Front Desk & Hospitality Coordinator

Location: Atlanta

Employment Type: Full-Time

Schedule: Mon - Fri (8am - 5pm)

We are seeking a professional, detail-oriented Receptionist to serve as the first point of contact for guests, employees, and vendors. This role is essential in creating a welcoming environment while ensuring smooth front desk operations, hospitality services, and administrative support throughout the office.

• Greet guests, employees, and vendors warmly and courteously, in person and by phone
• Answer, screen, and direct calls and inquiries appropriately
• Attend to guests’ personal belongings (coats, luggage) and offer beverages
• Provide coffee and refreshments and escort guests to meetings as needed
• Direct and escort guests and vendors throughout the building

• Ensure reception, conference rooms, and break rooms are neat, clean, and well-stocked
• Assist with conference room setup, catering delivery, and meeting breakdown
• Support pantry restocking and catered meeting requests
• Assist with concierge-style services such as reservations, car service, and travel coordination

• Maintain building security by following policies and procedures
• Submit visitor requests and  requests; issue visitor badges
• Monitor security logbooks and serve as the main point of contact for building access
• Generate and follow up on building work orders (maintenance, freight elevator bookings, etc.)
• Maintain a safe reception area by complying with all procedures and regulations

• Provide clerical support including scheduling, document production, copying, printing, and scanning
• Assist with updating email and phone directory lists
• Maintain organization of tech support materials for guest use
• Coordinate messenger services when needed

• Process and sort USPS mail
• Handle Fed Ex and courier package processing
• Submit supply orders through approved vendors and stock supply areas

• Maintain telecommunication systems (house phones and consoles)
• Assist with any other reasonable administrative or hospitality-related requests

• Excellent interpersonal and communication skills
• Professional demeanor with a strong customer-service mindset
• Ability to multitask and remain organized in a fast-paced environment
• Attention to detail and proactive problem-solving skills
• Familiarity with office equipment and basic administrative tasks
• Ability to work independently and as part of a team

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Seniority Level: Associate

Job Function: Customer Service and Administrative

Industries: Staffing and Recruiting and Legal Services