Workplace Experience Coordinator

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Title:
Workplace Experience Coordinator
Location: Atlanta, GA (Onsite 5 days/week)
Duration: 01/12/2026 03/27/2026 (Possible Extension & Potential Conversion to FTE)
Hours:

• Monday Thursday: 8:30 AM 5:30 PM
• Friday: 8:00 AM 4:00 PM

Team Overview

• Part of the Operations team
• Provides support to the entire office
• Front-facing, employee- and guest-focused role

Role Summary
As a Workplace Experience Coordinator at Client, you will be responsible for delivering a world-class customer service experience to employees and visitors within a designated building. This role is part of the Workplace Experience function and serves as the primary point of contact, ensuring smooth daily operations and a welcoming office environment.

Typical Day Responsibilities

• Serve in a front-facing role, greeting employees and visitors
• Organize and coordinate meetings
• Approve and manage calendar invitations
• Assist teams with conference room bookings and scheduling
• Process expenses and manage office-related purchasing
• Order office supplies and other workplace items
• Assist with the preparation and distribution of weekly digests and monthly newsletters

Key Responsibilities

• Act as the first point of contact for all individuals entering the facility
• Greet visitors professionally and issue visitor and parking passes while following security protocols
• Answer phones in a professional manner and create a positive first impression
• Arrange and confirm recreational, dining, and business activities as requested
• Manage janitorial and maintenance work orders
• Coordinate workplace services including mail, office supplies, and onboarding support
• Respond to inquiries and complaints from employees, guests, and coworkers in a customer service-driven manner
• Plan and support on-site events, including space reservation, setup, teardown, and supply delivery
• Follow property-specific security and emergency procedures to ensure safety
• Coordinate with vendors providing services or goods to the workplace
• Communicate detailed or routine information clearly within the team
• Follow established procedures to resolve straightforward issues with limited discretion

Must-Have Skills & Qualifications

• Professional demeanor with strong customer service skills
• Highly computer-savvy
• Strong commitment to the role (no significant employment gaps preferred)
• Prior concierge or corporate workplace experience

Nice-to-Have Skills

• Experience with Campaign Logic

Experience & Education

• Customer service experience required
• High School Diploma or GED

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Campaign Logic (nice to have)

Interview Process

• 2 3 interview rounds

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.