Records Managements Specialist

A successful candidate will play an active role in the City of College Park’s existing operational success. The purpose of the position is to support the efficient operation of the assigned department through the coordination of a wide variety of administrative and clerical duties and the effective operation of the City Clerk Department.

• Scan City records; files and retrieves records/documents as requested.
• Greets residents and stakeholders and receives and responds to inquiries in person, via telephone, and email.
• Responsible for organizing, updating, and maintaining bankruptcy filings.
• Sign for deliveries; distribute to respective departments.
• Responds to Open Records requests.
• Assists with the maintenance of city records and public documents.
• Assists with preparation of minutes when needed.
• Handles incoming inquiries and requests; answers the telephone; routes and returns telephone calls. Requires some after‑hours work occasionally.
• Assists with City Hall events.
• Requires reports as needed.
• Performs other related duties as assigned.

• The omission of specific duties does not preclude the supervisor from assigning duties that logically relate to the position.

• Ability to work with state and outside agencies to remain compliant with policies and procedures.
• Knowledge of City ordinances, policies, and procedures; ability to interpret and apply City policies to operations Knowledge of City election rules and procedures.
• Knowledge of Freedom of Information Act.
• Ability to handle multiple interruptions and adjustments to priorities throughout the day.
• Ability to write reports and business correspondence.
• Skills in performing basic mathematical calculations.
• Skills in drafting meeting minutes.
• Ability to maintain accounting and clerical records and prepare reports from such records.
• Knowledge of the operation of general office equipment including calculator, computer keyboard, computer word processing or other programs, telephone, telephone console, or copy machine as required.
• Knowledge of or ability to learn the department's rules, regulations, policies, and procedures.
• Knowledge of all municipal functions, contacts, and activities of various departments.
• Ability to understand and follow quickly and accurately oral and written instructions.
• Ability to understand and apply available guidelines to varied operational requirements, and to follow clearly stated oral and written instructions.
• Ability to communicate, meet, and deal with the public and employees in a pleasant, courteous manner.
• Ability to maintain effective working relationships with elected officials, other City employees, election poll workers, and the general public.
• Ability to handle difficult customers.
• Ability to accurately record and transfer data from one source to another and to perform basic mathematical calculations.
• Ability to prepare clear and concise reports and maintain accurate records.
• Ability to maintain alphabetical and chronological files.
• Ability to work independently without specific instructions.
• Effective analytical and decision-making skills.
• Excellent communication (oral and written), organizational, and time management skills.
• Effective interpersonal skills and ability to work with diverse constituents.
• Attention to detail and adaptability to a changing environment is extremely important, as well as dependability.
• Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability.
• Must be able to use tact and courtesy in dealing with the public.
• Must be able to analyze and evaluate procedures and work processes and exercise appropriate judgment in establishing priorities and work methods.
• Must be able to establish and maintain effective working relationships and deal effectively and courteously with others, to work independently and in team settings.
• Must be able to type or use a personal computer with word processing and related software and to enter and retrieve information with reasonable speed and accuracy.
• Moderate physical activity. Requires handling objects of average weight up to fifty (50) pounds, standing and/or walking for more than four (4) hours per day.
• Note:
  
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