City Council Aide

City Council Aide

The City Council Aide supports the daily operations of the City Council office by helping manage schedules, email and phone correspondence, and routine administrative tasks. This role assists both policy and district staff by coordinating logistics, tracking requests, and helping ensure the office stays organized and responsive.

Works under minimal supervision; can set own work sequence and pace within process/department limitations.

Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

Administrative Support

• Assist with scheduling, logistics, and day-to-day operations
• Support internal coordination to ensure tasks and deadlines are met

Constituent Services

• Respond to constituent inquiries and provide basic assistance
• Assist in routing requests to appropriate staff and track follow-ups
• Help identify and report quality-of-life concerns

Community Engagement Support

• Support staff at meetings and events, as needed
• Assist with materials, setup, and general logistics
• Help coordinate basic follow-up and organization after events

Coordination and Execution

• Track open requests and ensure timely completion across the office
• Help prepare basic background information or documents for staff
• Keep shared files, notes, and records organized and up to date

May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge

Skills and Abilities

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Knowledge of basic office administration and organizational practices.
• Knowledge of customer service and constituent service principles.
• Knowledge of general office procedures, including scheduling, correspondence, filing, and recordkeeping.
• Skill in communicating clearly and professionally, both verbally and in writing.
• Ability to follow established procedures and instructions while exercising appropriate judgment.
• Ability to organize work, prioritize assignments, and meet established deadlines.
• Ability to maintain accurate and organized records, files, and shared information.
• Ability to communicate effectively with individuals from diverse backgrounds and experiences.

Minimum Qualifications

Education and Experience

Licensures and Certifications

None.

Preferred Requirements

Three (3) years of experience in a governmental or public affairs role, handling legislative processes and community engagement.

Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Lifting Requirements:
Sedentary work :
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, gender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.