Administrative Assistant

4 Months Contract on W2 (Possible temp to hire)

You will be responsible to Receive, verify, and distribute work requests from customers through various work order management systems.

• Manage work orders by entering labor, contract, and material charges, and ensure timely closure of completed work orders.
• Maintain the integrity and accuracy of data within the work order management system.
• Handle and process confidential information in accordance with company policies and procedures.
• Maintain complex filing and record-keeping systems.
• Prioritize workload effectively to meet the needs of both internal and external customers.
• Develop, implement, and improve processes related to work order control and management systems.
• Lead work order-based customer meetings and provide updates on work order status, trends, and performance metrics.
• Perform other duties and responsibilities as assigned.

• Minimum of 1 to 2 years of experience working in a professional office environment.
• Strong customer service, sales support, and office administration skills.
• Excellent verbal and written communication abilities.
• Demonstrated proficiency in customer service, Outlook inbox management, Microsoft Excel, professional virtual meeting etiquette, telephone communication, and time management.
• Advanced proficiency in Microsoft Office Suite, including Word, Excel, Access, PowerPoint, and Outlook.
• Strong computer literacy and technical aptitude.
• Advanced Microsoft Excel skills, including data management and reporting.