Office Specialist -TLB

Central Office Specialist - TLB

The Georgia Department of Labor is accepting applications to fill multiple Central Office Specialist – TLB positions in the UI Appeals Department located at Georgia Department of Labor Headquarters. These are time limited positions subject to funding availability and the needs of the Agency. The positions are located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303.

JOB SUMMARY

The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact.

Join us and be part of GDOL's mission-driven team shaping the future.

The Central Office Specialist-TLB, under limited supervision, completes administrative duty relating to the UI Appeals Tribunal.

ESSENTIAL FUNCTION & RESPONSIBILITIES

• Receives, reviews, processes, and dockets appeal requests.
• Investigates the facts related to each appeal request and evaluates the evidence to conclude what actions to take.
• Creates and maintains electronic appeal files for appeal hearings.
• Sends and mails hearing files to interested parties.
• Assigns issues to be discussed in an upcoming appeals hearing.
• Ensures Tribunal records are updated with proper notes and entries.
• Ensures the Tribunal and Administrative Hearing Officers are up to date on the status of assigned cases and hearing files.

SKILLS/ABILITIES

• Must be well organized
• Possess excellent computer skills
• Ability to multi-task
• Good communication and organization skills

PREFERRED QUALIFICATION

• An Associate Degree or higher
• One year working knowledge/experience in the unemployment insurance field
• Intermediate or high proficiency in Microsoft Word and Excel

WHY YOU SHOULD APPLY

The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:

• Retirement and Savings Plans
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
  • Flexible Spending Accounts (healthcare and dependent care)
  • Dental
  • Vision
  • Life
  • Disability
  • Long Term Care
  • Legal
• Paid Time Off
  • 13 Holidays
  • Annual Leave
  • Sick Leave
  • Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

Minimum Qualifications:

High school diploma/GED and one (1) year of experience in an office setting using computer software.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.