Commercialization Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best‑in‑class payment technology and software solutions.

Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

As our Commercialization Manager your goal is to bring products/services to market, ensuring cross‑functional alignment and market readiness. Key components include but are not limited to:
Commercial Modeling, Operational Readiness, GTM Standards, Strategic Product Launch, Customer Adoption, Post launch monitoring and optimization.

• Build, publish, and manage global commercialization playbooks for prioritized strategic initiatives.
• Work with key leaders and stakeholders to establish an appropriate operating and engagement model with each key initiative.
• Work with Product and other cross‑functional teams to ensure the long‑term competitiveness of our products and to grow revenue by delivering more value to our customers.
• Engage senior leaders in Global Payments as advocates for the commercialization team and its value.
• Publish an overall product commercialization strategy for assigned product pillars that supports our product and business goals.
• Meet expected KPIs and measures of success for the commercialization initiatives.
• Manage key governance forums and leaders we are accountable to report to and publish appropriate reporting materials for commercialization initiatives.
• Work with key stakeholders across the business to follow operating models fundamental to the success of the Commercialization initiatives, including PDLC/Products Ops, BDSG / BTS PMO process, Business Change / Project Mgt.

• Build commercial strategies in line with product strategy for designated product pillar - Embedded/Integrated, Payments and POS & Software, covering both new and existing products.
• Build revenue baseline and focus on driving revenue growth through effective product commercialization and sales strategies. (utilising playbook)
• Ensure the product meets customer needs and is well‑positioned in the market.
• High interaction with market research, customer insights, and competitive analysis teams.

• Utilize commercialization standards for launching products globally across key commercialization areas including sales training, customer support and pricing.
• From an operational readiness perspective, ensure products that are launched are fully supported to ensure optimal customer experience from launch.
• From a GTM perspective, implement a rigorous product launch program with defined launch phase and KPIs for ongoing tracking of product success. Ensure all go‑to‑market strategies are designed to win market share, grow revenue and drive customer satisfaction. This role requires being able to develop and articulate a compelling approach that will ensure ideal positioning, consistency, and profitability of Global Payments' Products.

• Proven strong leadership skills with exceptional communication at all levels.
• Forward looking with a holistic approach
• Deep understanding of our products, markets and value propositions
• Ability to motivate influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Experience with large‑scale organizational change efforts and ability to complete analysis that drive business decisions.
• Up to date knowledge and experience of program and change management principles, methodologies and tools

• Bachelor's degree from college or university
• MBA preferred…