Commercial Collections Specialist; B2B Recovery

Commercial Collections Specialist (B2B Recovery)

Burke Moore Law Group (BMLG) is seeking an experienced Commercial Collections Specialist (B2B Recovery) to join our growing Pre-Legal team. This role focuses on recovering outstanding balances from businesses, contractors, insurers, and commercial entities through professional communication, negotiation, and detailed documentation.

Key Responsibilities

• Manage assigned commercial recovery accounts, including utility damage, insurance recovery, and other B2B claims
• Communicate professionally with contractors, insurers, claim adjusters, investigators, and corporate representatives to resolve claims
• Review contracts, invoices, investigative reports, and supporting documentation to determine liability and recovery strategy
• Negotiate payments, settlements, and resolutions within established authority levels
• Accurately document all activity in the firm’s case management system
• Collaborate with legal and compliance teams to ensure adherence to firm policies, state laws, and client guidelines
• Maintain strong customer service while driving results and accountability

Qualifications

• 3–5 years of experience in commercial collections, B2B recovery, insurance recovery, subrogation, utility damage claims, or sales/closing roles
• Proven negotiation and closing skills
• Strong analytical and problem-solving ability
• Experience interpreting contracts, invoices, and claim documentation
• High attention to detail and strong organizational skills
• Proficiency in Microsoft Excel and Microsoft Word
• Experience in a legal, insurance, or recovery-focused environment preferred
• Ability to manage a fast-paced workload and work independently while collaborating with a team
• Professional demeanor and ability to work with a wide range of personalities

Compensation

Hourly base pay plus uncapped tiered commissions, with a paid training ramp and reduced initial thresholds. Commission eligibility and payment are governed by the firm’s written compensation plan in effect at the time of payment and applicable Georgia and federal law.