Chief Commercial Officer

The Chief Commercial Officer (CCO) will lead and integrate the commercial strategy and execution across Sales, Sales Operations & Analytics, Marketing, Pricing, and Customer Service. You will be responsible for driving revenue growth, market share expansion, customer satisfaction, and operational efficiency.

Responsibilities

• Develop and execute a scalable strategy for all Commercial functional teams aligned with company growth targets.

• Lead sales teams to achieve revenue and margin goals.

• Management of all financial aspects of the commercial organization including budgeting,

• forecasting, long-range planning and overall management and accountability of the U.S. Business P&L.

• Maintain annual sales plans and monthly sales forecasts for each vertical sector and segments.

• Build strategic customer relationships and partnerships across market sectors and segments.

• Oversee pricing strategy and process, contract negotiations, and key account management.

• Implement a route to market that includes sales organization design, channel partners, technical sales, and commercial operations to maximize effective and efficient market coverage.

• Define customer facing roles and accountabilities matched to the customer lifecycle to provide a value driven, customer centric market coverage that provide a best-in-class customer experience and competitive advantage.

• Establish a commercial governance framework with defined KPIs, performance scorecards and guiding principles for managing performance and prioritizing critical performance metrics for all sales jobs.

• Play a key leadership role with the broader organization to accommodate anticipated growth.

• Regularly interact with the Board of Directors regarding a wide array of topics related to current and future commercial business.

• Implement data-driven sales processes and performance metrics.

• Lead forecasting, pipeline management, territory planning, and incentive design.

• Drive CRM optimization and reporting tools to enhance visibility and decision-making.

• Partner with Finance and Supply Chain to align demand planning and revenue targets.

• Define and execute brand positioning, product marketing, and go-to-market strategies.

• Lead market research, competitive analysis, and customer segmentation.

• Oversee digital marketing, trade shows, and promotional campaigns.

• Collaborate with R&D and Product Development on innovation and commercialization.

• Lead all commercial launch preparation activities including brand strategy, product positioning and messaging, pricing initiatives and market access strategy, sales force strategy and resource planning.

• Champion a customer‑centric culture across all Commercial functional teams with established KPIs for service, quality, responsiveness, and satisfaction.

• Drive sales team to utilize and reinforce customer transactions and complaints processes through Customer Care.

• Drive continuous improvement in service delivery and issue resolution.

Qualifications

• Bachelor’s degree in Business Management, Engineering, Marketing or other related field of study from accredited college/university, MBA or advanced degree preferred.

• 15+ years of executive‑level commercial leadership experience in life sciences, or packaging sectors.

• Proven success in leading multi‑functional teams across sales, marketing, and customer service.

• Experience building and/or reorganizing Commercial organization structure and change management.

• Strong analytical and strategic thinking skills with a data‑driven mindset.

• Experience in scaling operations and driving transformation in mid‑sized businesses.

• Excellent communication, strategic negotiation, value‑selling and leadership capabilities.

• Demonstrated success in successfully launching new products.

• Extensive experience with developing and executing marketing strategies and tactics, field leadership, market research and analysis and business forecasting.

• Excellent organizational and communication skills with all levels of the organization

• Track record of building high‑performance teams and fostering cross‑functional collaboration.

Location:

Atlanta, GA

Salary: $170,000 - $200,000

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